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March 2024 by N S
Always super helpful. Really good people that truly work to help you. I wish FedEx and USPS were as good as UPS here.
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October 2023 by Andy Chapman
Shaun was incredibly helpful to solve an issue I had receiving a package. He took time to understand the issue and called multiple folks within UPS to figure out a solution. I appreciated it very much.
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January 2022 by Margaret Horn
My service dog could have died without her compounded BP medications. She is my only family. The pharmacy was several days late sending the meds. I did call UPS several times. They came in a big snowstorm, and delivered my meds! Thank you! ❤️❤️
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November 2021 by Marcia
I had an Amazon return that was difficult for me to pack. The representative at the Laramie UPS said he would take care of it and he did! I appreciated the prompt, courteous, and professional service. I've always had a positive experience here.
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July 2021 by Steve Mattfeldt
With our traveling carnival business we have found that the UPS Hub in Laramie, Wyoming, goes above and beyond for our shipping and delivery needs! They are truly awesome people to work with! Thank you for the wonderful job and we will see you next week for the 80th Annual Jubilee Days!
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July 2021 by Bryce Bennett
Just wanted to say thank you to our rural route driver. We were knee deep in a bathroom remodel and he put our fans in to our garage along with everything else for our summertime renovations. Saved us from having to move them in to our garage.
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March 2021 by Tom R
Was mad my package didn't arrive at first, then realized the sender had listed somewhere on the highway that doesn't exist! They'll sometimes help you even if they aren't technically open since people are working in the warehouse behind.
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January 2021 by J Richardson
Very nice, the staff was helpful and friendly, and I am completely satisfied. Nothing to complain about here. ?
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April 2020 by Calvin Otto
Awesome, I didn't realize they dont open til 230 til I got there, it was 845, I went in just to check. They stopped what they were doing to help me out and get me my package early. Thank you so much, you guys are awesome.
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April 2020 by Alaenna Bieganski
Larry and Connie are wonderful! Every time I have gone on they are so welcoming. Everything on my print job was done right!
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March 2020 by P G
This local UPS carrier hub is excellent. The lady who works there regularly knows everything that’s going on and when something goes wrong they will help you get the problem solved it’s usually never there fault. If they have your package they’ll get it to you as soon as possible and they also go out of there way (after hours) to help people get there products. Excellent customer service.
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December 2019 by May Harris
It was Christmas Eve, and I missed a delivery of Christmas gifts from Amazon. These amazing individuals went back into a fully packed truck to find the package for me. They truly went above and beyond... saving Christmas. Thank you!!
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September 2019 by Neal Heupel
They are my To-go place for all my shipping needs, and just found out that if I have a return to Amazon all I have to do is show them the code and drop the item off, they will package it, and mail the return back for me. I get a receipt and it is a done deal. One can't get more convenient than that. The store also stocks all my shipping needs and the people are super friendly
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September 2019 by Jon Kostelecky
Terrible at communication with customers when a problem occurs. Website lacks info and usability in every way.
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December 2018 by LPV Official
Pain in my .... my package was suppose to get here days ago. They held it for 4 days, its so annoying. Definitly need a more effective mailing service.
