Verizon, a leading wireless provider, has been praised for its exceptional customer service and commitment to local communities. Founded in 1998 by Montana entrepreneur Adam Kimmet, Cellular Plus, a Verizon Wireless retailer, has over 60 locations across several states, offering hands-on support and care for its customers. Customers have consistently rated their experiences with Verizon highly, with particular praise for employees such as Phoenix, Tanner, Shaylee, and Dylan. These representatives have been described as knowledgeable, professional, friendly, and quick to resolve issues, often going above and beyond to ensure customer satisfaction. While some customers have encountered minor issues, such as with the return of accessories, the overall feedback for Verizon and its local Cellular Plus locations remains overwhelmingly positive, highlighting the company's commitment to providing excellent service and supporting the communities it serves.
So good so far. Representative even went to another local store to pick up a new phone for me.
August 2026
Jaz was so helpful!!! I always feel so bad coming into Verizon for issues that really aren't a Verizon thing. But Jaz was awesome! She was so patient, and not once did she make me feel I was a burden, even when it got super busy. I am so appreciative for her help and wonderful customer service today!!!
August 2026
Faith worked with me to get internet back up and running after several calls and issues to Verizon customer support resulted in more confusion, hassle, and frustration than it should have. Thanks Faith and Savannah for helping.
