NAPA Auto Parts - Know How LLC in Lusk is known for its friendly and helpful customer service. Customers appreciate the knowledgeable staff, with some employees being described as understanding and well-informed about their products. Several reviews highlight positive experiences, such as receiving great advice on fixing trailer lights or obtaining a good deal on a battery, especially for military service members. The store is seen as a reliable place to find quality auto parts quickly and safely, offering options like curbside pickup, delivery, and in-store shopping. Despite mixed feelings about NAPA as a company, the local store stands out for its excellent service. Customers traveling through or living in the area feel fortunate to have such a helpful and dependable store. Staff members are praised for their assistance in vehicle repairs and their friendly attitude, making difficult situations better. Overall, NAPA in Lusk is considered a trusted resource for auto parts, with staff dedicated to helping customers with their car, truck, farm, or marine needs. The store exemplifies the motto, "Our Motor Never Quits™," by providing quality service and support.
It's a NAPA. That's all you really need to know. The staff is helpful and knowledgeable.
January 2025
Staff was super friendly and very helpful! Thank you all! My bus had a dead battery and a leaking transmission hose. They helped me find what I needed to get back on the road.
September 2024
They are very helpful, knowledgeable and not parsimonious with their knowledge and experience. Its helpful to have a place like this so close (where a running vehicle is pretty much a requirement as there's no public transit out this way). The house brand products they carry are also rebranded name brand, so that helps... read full comment
