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October 2023 by lul p.
i wish i could leave ZERO f*ing stars bro. i brought enough money to wash my car and OF COUSE this shit eats all my coins. i was only able to soap up my car bro. so i had to LEAVE WITH SOAP ALL OVER MY CAR BECAUSE I KEPT PUTTING IN COINS AND IT WOULD NOT START SO I COULD WASH IT OFF. the owners of this place need to keep up maintenance because my car looks WORSE THAN WHEN I GOT HERE. never coming back and y'all shouldn't either.
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October 2023 by Michael S.
As much as I hate giving 1 star , since this my second experience with same outcome it's a must The equipment is not reliableWent today and same as last time if I even got an ounce of soap on the soap spray I'd say naw , then on the clear coat you know I'm not sure it wasn't just hard water. So if you do stop here , see which stale has the soap and wait for that oneOR... wash in driveway and save 10 bucks Super disappointed
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September 2023 by Jerry R.
Token operated self-service wash/rinse/clear-coat service is why I patronized this business. Requires purchasing their tokens. Once multiple tokens were inserted, I determined early in my cleaning cycle that the rinse cycle produced no water (pressure). I lost $8 worth of tokens. Contacted management and they promised a refund check. It never came, after repeated inquiries and dishonest responses. Avoid this business - you may encounter the same result and treatment.
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July 2023 by Timothy Hodgson
Left a fine film on the truck only visible in the sunlight.
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June 2023 by Dee G.
Worked as wanted. $4 was the min with a credit card. Be sure to push stop on credit card to really stop. Good
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April 2023 by Alyssa M.
Charged me $13 for the deluxe express wash but didn't even dry my car or anything that the deluxe wash included. Total rip off and no one there to talk too. I called and left a voicemail... hoping someone calls back and credits me for the correct wash
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February 2023 by David E.
Pathetic. Rip off. First the signs say 3 tokens for 3 minutes. So you buy 3 tokens and none of the machines actually take tokens. They used to work. Then you use your credit card and there is a sign that says your credit card will be debited $20 for the initial purchase but implies you will only be charged for time used. So you use $3 worth and hit the stop charging my credit card button. It then keeps the entire $20. Total scam. Then you call the phone number posted for issues and nobody calls you back. Used to be a good place. Never again. Can't even report them to BBB because they don't come up in the BBB search engine under the name Family Car Wash. Which family? The Corleone's? Smart business people. They know how to make money for sure.
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July 2022 by Jonestead Farm
Jeff at A1 Auto was able to get my 3/4 ton Ford pickup oil changed as I was passing through on I-80. He will answer the phone right away, offered good customer service, included a free car wash with the oil change, and allowed me to bring my own oil for my diesel oil change. Highly recommended. Seems like a hard-working business owner who earned my business.
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July 2022 by X. Y.
I wanted to review this carwash for a long time and I can finally do it. I drove by on a Sunday afternoon. 3 out of 4 bays were available (one of them was blocked by a big gray garbage container). The option to wash the car with brushes was also available in a separate section of the carwash. I waited for less than 2 minutes and a bay became available. I drove in, swiped my credit card and washed my car with high-pressure water for about 5-7 minutes for $5.5. The result was good so I don't have anything to complain. 59 reviews with an average of 2.5 stars sounds like tons of people had issues with this place. I did not. Perhaps they were looking for golden-plated bays and platinum-plated water guns. I am more realistic and less hedonistic than that. I certainly do not fit in the "entitled" category.
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May 2022 by Hugo B.
This car wash is located very close to me and I go there often after the gym. I prefer the hand wash, so I can't speak about the automated car wash. I have tried the self wash five times. One time was successful. The rest were not. The soap was out from the sprayer, and the soap was also out from the brush all four other times. The tire cleaner was not coming out on two occasions. I know this because I sprayed my hand to smell the tire cleaner and what sprayed on my hand was water. Yes, I waited for about about 30 seconds to check the liquid coming out of the sprayer since I know it can take a few seconds to switch to the new selected cleaner. I won't be going back. It's more inconvenient to re-wash the car then to drive four minutes to the next car wash. I hope that they can get it together and replenish their cleaning solutions more often.
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April 2022 by M V.
Don't bother going here. Other reviews say the dryer has been broken for 8 months and today it is still broken. Just paid $8 for the automatic wash and didn't even get my car dried. What kind of car wash doesn't dry after? I also didn't get any soap. I made SURE to pay the extra dollar for soap (who would ever want a car wash without soap???). Despite this, I got no soap. Not an ounce. Go somewhere else, trust me.
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March 2022 by Derek S.
Came by for a car wash the other day and it was a fantastic experience! Both self-service along with an automated wash are available. The self-service stall was in great working order, despite having a trash can that was overflowing. For $3 in tokens, there was 3.5 minutes of high quality water pressure. There seems to be an option to use a credit card and/or an app. There are also clips on the side of stall to hand floor mats along with a brush for scrubbing dirty areas! There is plenty of space after the stalls to wipe down the car too!
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February 2022 by Alex W.
Another trashy, unkempt car wash. How the city doesn't penalize these businesses is beyond me. Trash cans overflowing with garbage, grounds filthy all around, homeless guy with sh!! in his pants wandering around, going through the cans, spilling trash all over. Super unpleasant experience, won't be going back.
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January 2022 by Liam Wagner
Today I was driving on the highway from NY to Utah. I was passing through Wyoming when a truck had something fly off and smash my sunroof. I happened to be a few miles from this place so I figured I’d go and try to vacuum out the glass that was in my roof/headliner. I am in a wheelchair so I decided to ask for help once I got there. I met Jeff and he immediately dropped everything and for two hours or so he helped me remove all the glass! He even threw my wheelchair in the bed of his truck and drove me down to the hardware store so I could get some duct tape to seal my roof up so I could continue my road trip. He wouldn’t accept any payment and it was honestly really great just to get to know him a little bit. If he treats a random stranger like this, I can only imagine how he treats his reoccurring customers. Thank you for all your help Jeff. Hopefully our paths cross again one day!
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November 2021 by Gary Conder
They did a great job of detailing my pickup. Will definitely use them again.
