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October 2023 by Duchess
All dishes were amazing! The salmon special was the best ever. Kudos to Chef Justus. Our server, Greg was attentive, knowledgeable with a great sense of humor. Highly recommend the Mural Room for anytime dining or a special family event.
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October 2023 by JohnK
Dreadful service - we were not seated until half an hour after our reservation, and it took another 15 minutes for a waiter to make a first appearance. The food that arrived was not what we ordered. Some ordered items did not arrive at all, and it was only after we tracked down a waiter (not an easy task) that we were told they were out of the item. Nevertheless, we were billed for it on the check.
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September 2023 by GRPF
We wanted to love our dinner here but it was just okay. My fork was dirty when we sat down at the table and there were already crumbs on the table cloth even though they had just opened for dinner. My partner's menu was missing a page (only two pages). The food was... fine. Really small portions and very expensive. The soy-ginger pork belly was pretty bland. This place has the potential to be great and we were bummed out.
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September 2023 by CatherineB
My husband and I ate at the Mural Room on two of the three nights we stayed at the Jackson Lake Lodge. The food, atmosphere, and amazing service we got from our waiter Alfredo made the entire dining experience great from beginning to end.
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September 2023 by pitcairnmtn
Sadly the Mural Room has declined in levels of cuisine and service. Two of our party ordered the Osso Bucco and both reported it was tough. Our waiter offered a replacement, but my friend refused. The sauces were sparse. The dessert chosen to share, a chocolate offering, was so-so, Such a disappointment! When we checked in we were ten minutes behind our reservation time, and I apologized. The staff was unwelcoming and arrogant in their attitude. Our waiter seemed indifferent and also a bit arrogant, not caring when he said the specials if the whole party heard him or not. Now, the Jackson Lake Lodge is closed for the season, but I truly hope they can do something about this iconic dining room and save its' standards of service and food! I've enjoyed the Mural Room for decades and it has clearly gone down hill!
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September 2023 by SheilaM
I ate breakfast, lunch and dinner here. Either my order or my dining partner order was incorrect each time. Service was very slow. The menu is also half of what was posted due to season winding down. View is amazing. Such a disappointment from a dining perspective.
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September 2023 by TracyA
I expected better food. It wasn't good. Our order came out less than 5 min after we ordered. It had obviously been plated and sitting a while. I had the bolognese. The noodles were so over done and slimy. The flavor was just ok. Spouse had salmon that was over cooked but tasted good and flavorless mashed potatoes. Their soda machine was not functioning. I know it's the end of the season, but the restaurant wasn't even half full. No excuse for poorly cooked food. Additionally there was some kind of conference and all the people were blocking the main reason to spend the extra $$ to eat there. The view. I have to say though, that the service was excellent and friendly.
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September 2023 by MBOLIP2
The whole draw of this restaurant is watching the sunset. However, the food service was very slow, since our waiter was responsible for quite a few tables. Not really his fault. Also a pricey dinner. I think a better way to watch the sunset, however, is to sit at the bar tables outside, rather than watching from the dining room. The food is good, but I would not say it's outstanding.
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September 2023 by
Our waitress was obviously inexperienced. I realize staffing is hard. We saw her 3 times. Ordering. Bringing check. Bring back receipt. She never checked on our food delivery which was served cold. For the price point I expect far better service. Especially since the restaurant wasn't busy.
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September 2023 by
Food was good but everything took way too long. Sat there for at least 20 minutes score a waiter came by. First drink arrived another 20 minutes later. It was a two hour+ experience and we did not get dessert or anything unusual. The waiter was very polite but was just not good. The lack of service ruined the experience
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September 2023 by claudia
Excellent view! The food was delicious. Kudos to our amazing server Miranda who gave us advice on the menu items. Her attentiveness was outstanding and so personable. I must mention the rice pilof was like no other, so good. Everything was great.
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September 2023 by NanaCat
The lodge is beautiful and the view from the Mural Room would have been fantastic if the weather cooperated. The service was fine but the meats were tough, un-seasoned and over-priced. The bread and side dishes were very good except for my granddaughter's cold hard french fries. We will not be going back - I don't recommend this restaurant to others.
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September 2023 by tomcaspsfan
Everything was terrific. The portion sizes were just right so we were able to enjoy each course and not feel stuffed. Wine by the glass portion was also appropriate. Unfortunately The view of lake and mountains was not good because of bad weather but it was obvious that in normal weather it would be fantastic. We had window seats but could see that even seating away from the windows would still have fantastic views.
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September 2023 by KarenH
Beautiful room. The view is gorgeous. However, that's where the good part ends. Unfortunately, food was poor quality. Served lukewarm. Steak was $40 and so tough, could not chew. The server was so overwhelmed, it was awful. He bought us dessert, he felt so bad about lack of service.
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September 2023 by Jmcusa
Beautiful place with a scenic view. The server was very nice as well as efficient. The red trout was delicious. The bison dish was a little bland. Great place to go while in Grand Teton National Park!
