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September 2023 by Andrey U.
the worst ta ever. service department kept me on the road waiting 2.5 hrs tech came out and didnt want to do the job because it was dangerous said i would have to get towed. my rear wheel is cracked i cant get towed. horrible service they have three guys walking around at the shop doing absolutely nothing. do not use these guys avoid at any cost!!!!!!
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September 2023 by Google user
Worst repair shop i have ever visited. I came here for trailer tire change and they told me to wait for 7 hours to repair it and after waiting for 11 hours they didn’t call me when i went inside the shop to ask then they said that you have to wait for next day (9 more hours).
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August 2023 by Michelle F.
Nice clean station. Bathrooms were decent. There were some souvenirs to purchase and snacks. Lots of food choices. Good place to stop if you are traveling 80.
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February 2023 by manjot saini
30 Minutes shower still not available. But the all showers are ready to available. They just want to wasted drivers time.
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January 2023 by Muro
Great attitude, great job. Professional. Just what you would expect from any shop.
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December 2022 by Joel McFatridge
I was told it would be a 6 to 7 hour wait they called me and got me in for a wire repair on my headlight in like 2 and a half hours repair on the wires was quick and actually better than the factory. Staff was super friendly and I definitely recommend this ta service shop
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December 2022 by Jessi M
Only reason they get 1 star is because the employees are nice. As far as the work on our truck they would get ZERO! DRIVERS BEWARE! We took our truck in for a simple PM. Tech could not get truck to start in priming process. It just cranked & cranked for over an hr. They were insistent that the fuel pump went bad. So we had to sleep in our truck INSIDE THE SHOP cuz the truck wouldn't start & we would have to get towed to shop for further repairs. Next morning 2 day techs looked at it & found a small piece of plastic that was restricting flow. So basically the tech broke the nozzle piece off the bottom of fuel filter then they tried saying it was there the entire time. Umm NO we drove the truck in therefore no restriction was present. Then they couldn't clear the engine light from the fuel flow restriction so we still had to go to the other shop, wasting more time & more money out of OUR pocket. Also, At DD shop the tech found our air intake guage laying on the leaf spring next to U bolt. It was discolored & the threading was stripped. Well we didn't drive from AZ w that there so obviously they did something to it. This TA is only good for tire changes... if they can even do that properly. DRIVERS BEWARE!
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November 2022 by Erica K.
Subway- 2 people working. 1 making the sandwich for the man in front of me and they are having a friendly conversation about what they've been up to lately, the other just standing at the register and then going into the back and then back to the register, making eye contact with me as I've been watching him make 1 sandwich for about 4-5 min already. Finally the kid walks away from the register and offers to make my sandwich and proceeds to say "we are out of a lot of things". Why didn't you tell me that 6 min ago while I was standing here? Out of Turkey, Bacon, Ham, Lettuce, pickles, pepperchinies and onions, probably out of other stuff, but I stopped asking. Then I got charged FULL PRICE for a Roast Beef sandwich with tomatoes and jalapeños as that's all they had!!!! If they're not going to have at least 1/2 of what goes on a sandwich they shouldn't charge FULL PRICE! And the kid must have put 1/2 cup of mustard on because it was all over everything and couldn't taste anything else. They're gonna be out of mustard soon now too!
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October 2022 by Harold Davis
Their truck parking is trashed, the asphalt is in such poor condition you are likely to destroy a tire just driving through or parking. The restrooms were horrible. I had to replace a couple tires on my trailer while I was there. Not only are they overpriced ( like just about any truckstop) but, damn they were slow
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September 2022 by Eric DeHaven
People are nice but the men's room bathroom stalls are not secured to the floor and barely hanging on the wall. The stall doors are 2 inches to far apart to latch the stall doors to use the toilet. Restaurant is still clean and serves good food .
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September 2022 by Donald H.
Came in for a tire repair and had to replace with a used matched tire. Checked in on the app arrived and said it would be 3 to 4 hrs wait. I took a nap and 4hrs later they called and got me right in and taken care of.
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July 2022 by Terri N.
This is the worst truckstop I have ever been to. My husband and I stopped to eat. There was one corn dog and two polish dogs. The customer service was terrible. Out of fountain diet coke. It was dirty all over. I will never go to anther TA again.
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July 2022 by elmer baker
The cook cannot. At all the food was hard as rock Steenburgen was what we expected and it was to be smothered onion we got 3 little tiny anorexic onions that's it so burned on either side wasn't even funny tater rot hard as a rock ,corn dry as hell and cold.
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July 2022 by Heidi Long
Truck stop was clean, friendly employees. Inside, there was a Subway, as well as a sit-down diner. As we had a long drive ahead of us, we opted for the Subway, which was a mistake. There were 2 young gals working, plus the female *manager??* One gal tried her best, but it's hard to do it all when you're the only one working. The manager was too busy moving bread from the front of the store to the back, and the gal on the cash register seemed unable to actually ring things up. The poor gal who was working the line was hampered by the fact that they were out of tomatoes, cucumbers, lettuce, avocado, and idk what else. She was supposed to only be working the back half, bread, meat, cheese, toasting, but had to do the front part too, toppings, dressings, etc. As a result, out \\\"hot\\\" subs were not. At best, they were room temp. If we'd have known in advance that we'd be unable to get the toppings we wanted on our subs, and that they'd not be HOT, we'd have just eaten at the diner.
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July 2022 by Tony Young
I don't understand it but fuel prices are always higher at these truck stops than anywhere else. The bathrooms here are deplorable for the most part. The Subway sandwich shop inside does a decent job. But all the convenience foods and drinks are exceptionally expensive. But the biggest problem they have is their parking lot. I don't understand why they don't reinvest some of their profits and fix those potholes everywhere. Worst parking lot I've seen in any truck stop venue.