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March 2024 by Carol Deno
Helpful when I get a person from the U.S., but poor when I get a Filipino. I have real difficulties with their English & they have difficulties understanding my problem and giving the correct solution.
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February 2024 by Judi Skeen
They STILL have 2 bottles (5 gal jugs) that they took back in October to update; now no one knows where the bottles are. - - - LOST?
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June 2023 by Sun-Up To Sun-Down Outdoors
So we moved out of town and were calling Amerigas to get propane service, tank set and installed lines, and it's been nothing but problems. First off you have animated calls which are frustrating. Then you have the worthless call center that is no help and is a huge hassle. I would recommend any other local service provider before I would go through this company. It's nothing but a headache.
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June 2023 by Jacob Cress
I called Tuesday May 2nd, and got the call center, who told me someone would be in touch. Called again on May 4, got the call center, they told me someone would reach out to set up an appointment. Called today May 9 after not hearing anything for a week. Got put on hold for 15 minutes and then disconnected. Stay local if you can, Amerigas is nothing but headaches and frustration.
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June 2022 by Ed Ange
Tried calling to find out if the store was open today, a holiday . On hold for 3 minutes only to be informed that they were too busy to answer . I decide to drive to the store where I noticed a sign stating propane tanks will no be refilled at that address . 10 mile drive for nothing. Wouldn’t it be nice if they posted no more refills at this site on their website?I also had a free refill card with 7 “smiley faces”. .I probably missed out on my free refill . Sure do miss V-1 and Teton Vangas
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August 2021 by Joel Lithgow
Phone system is insane, I call the number associated with Rock Springs and get redirected to the general support line who then gives me the "Rock Springs" location number... which ends up being the same number I just called!I just want to to call the direct location and ask if they refill propane on site.
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July 2021 by Emily Haigler
I can't get the local store to answer their phone. I need to talk to a human in Rock Springs. Terrible phone system.
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November 2020 by Daniel Duran
It’s frustrating that amerigas no longer rent/sets tanks for long/ full time campers. I’m sure they will lose a lot of money for this decision
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November 2020 by Beach Bucket
I can't get the local store to answer their phone. I need to talk to a human in Rock Springs. Terrible phone system.
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October 2020 by Carl Bennett
I went to get propane and was told they will not accept cash. I was under the impression that cash was legal tender for all debts public or private??? They have lost a customer for life with me and my family !!!!
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January 2019 by Scott Sullivan
It would be nice if they ever answered the phones?? Talking to somebody there would be like hitting the lottery!!
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March 2017 by Jen H
Thank you! Your company has been fast and friendly, wouldn't go with anyone else.
