-
October 2023 by Juana Wonton
Sam was a great salesman and the whole team negotiated well. Got my car for a great price and something that will last for so long. Thanks so much Sam and everyone down at First Choice Ford. Will be recommending more people to them.
-
July 2023 by Yulia M.
Very happy with my experience. Very welcoming and helpful team! Sam did an amazing job with giving us many options that worked with our conditions! 10/10
-
February 2022 by Keane Stokes
One of the best experiences I've ever had with a dealership service department. The service advisors and technicians went above and beyond to ensure that my vehicle was repaired in a timely manner. My truck started sticking in gears and lit up the check engine light on my way into Rock Springs for work. I called First Choice Ford to see if they could take a look at it. I let them know that I would only be in town for 3 days and that I would have to pick it up whether it was repaired or not. They quickly diagnosed that I needed a new Transmission Control Module. They offered me the option to overnight the part from another dealership in order to meet my tight deadline. As promised, they had the vehicle ready for me by the time I needed to leave town. The service advisors were very communicative with me throughout the whole process. I wish more service departments approached customer service the way they do!Service: Auto engine diagnostic
-
December 2021 by Norman B.
Went here with my son and his fiancé to help him purchase a used 2015 Subaru Legacy. We drove from Casper and it was totally worth the drive. The car was in great condition with low mileage and the staff were awesome. I will definitely come back here to purchase a vehicle myself if the timing is right. Highly recommend if you want great service and a great vehicle. Thumbs up and fist bumps!!
-
July 2020 by Z L.
Did not meet expectations. Friendliness timeliness communication are lacking. No one answers phones, mailboxes full, no apologies for missing expectations. If you are a local and have time to waste this is your place.
-
June 2020 by Jon E.
I bought a used Dodge Ram 2500 back in December. I flew from out of state to buy it. The ad said everything worked, air conditioning included. At the time of sale I checked all systems. The AC blew cold (due to it being 11 degrees outside). Once I got home it was apparent the AC was not blowing cold. My local diesel shop did an inspection and found the compressor had been unplugged. After many back and forth emails the final answer from the sales representative was " They have not given me answer besides it is a 170,000 mile rig". I ended up fixing it myself for 1600$. Dont waste your time with this dealership. It is evident that they dont inspect their vehicles. Stick to Craigslist.
