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October 2023 by Doug Carnes
I have had a lot of good experiences with this post office. They are always helpful when I call them with a problem and have never misdelivered a package in the apartments I live in, which can be very challenging.
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June 2023 by Katie Doane
This was the nicest staff I’ve ever encountered at a post office! I was able to get general delivery here no problem. Much appreciated.
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May 2023 by Rachel
We've always gotten our packages, and even if they accidentally get misdelivered (which they usually don't), the post office fixes the problem quickly. The mail carriers are great! There used to be some who would mark packages as delivered when they hadn't been delivered yet, but that stopped happening a while ago.
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May 2023 by Chow
Horrible service. You'd think they be delivering what they need to, but they are slower than hell. I could go to salt lake and still get back to rock springs before them.
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March 2023 by John Dorgan
In an 8 month period, 3 out of 25 packages were not delivered even though it stated they were. You have a 12% or roughly 1 in 8 chance that you will not receive your packege when it says its delivered. Post Master says mistakes happen while disregarding the excessiveness. Maybe it's time to go to an private mail system and get the government out of it.
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January 2023 by Katie Johnson
Some of the employees inside are incredibly helpful and kind. A few are absolutely not. The mail carrier who delivers to our home is the absolute worst. We have the indicator for what we are expecting daily and most of the time we are missing something. Esp if it's a package. We have had to have mail held so we can pick up since they are so incompetent. Now we are stuck waiting for truck so he can retrieve our package from wrong box - because this is how Rock Springs USPS rolls. So inconvenient.
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July 2022 by Delight Sierra (A Delightfull Life)
I had an issue with a package delivery, and it was fixed so fast, I couldn't be happier and more thankful. I had nothing but awesome people in my encounter, everyone was friendly and helpful, they got everything taken care of the same day I called.From the call center to my local office, you all are the best! Thank you so very much ❤️ thank you for everything you do every day to get us our mail and packages!
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June 2022 by No Noson
Dave (or david I dont remember) is incredibly rude and condescending. Hope he can get mental help for whatever made him the way he his.
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May 2022 by Brett Reulet
I've never had this much trouble getting a package in a PO Box. After wrongly returning it to sender and having to wait for it to come back, I go to my box and there's a missed delivery notice... In a PO box...
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May 2022 by Virginia Sanchez
The staff is always very friendly, informative, helpful and all around great customer service. I mail packages out about once a week and I really appreciate their hard work.
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April 2022 by John Rebble
Mail is never on time have to wait a week just to get mail delivered been waiting on a paycheck that was supposed to show up and didn't get delivered.
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March 2022 by Antau L'Jn
Update: I called the post office today. They said they'd talk to the carrier who worked yesterday, and the package was delivered a few minutes ago - witha note written on the package: "Sorry. Misdelivered."Because of that, I'm raising it to 5 stars.
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June 2021 by Gina Salayandia
Was relieved to see they closed the doors on time and not a minute before.Thank you Rock Springs USPS.
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April 2021 by Fireside Witch
I use the post office quite often when shipping out, but if you're to be delivered an item and it "gets lost" none of these people here are helpful at all. You might as well contact the seller who the package came from bc the delivery drivers here will lose it by sticking it in someone else's mailbox... They will say they're going to contact you with information on finding bit... But they don't. That's the truth. My truth, dealing with the p.o. here.
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October 2020 by Antonia Bati
My daughter has recently moved to the area and was expecting a package. Tracking had said it had been delivered but she couldn't find it, so she contacted me. I called the post office and the lady I talked to was very nice. She called the carrier then called me back. Because the house was on a busy road the carrier had put it out of sight, apparently where previous tenants had wanted them to put it. I told my daughter, and she found the package.I think it was very thoughtful of them to do that. And I was very impressed with the friendliness and professionalism of the person I talked to at the post office.
