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March 2024 by Michele Vanoordt
I absolutely love this lodge. The pools are clean and beautiful. The staff is amazing. The bar is nice n cozy.
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March 2024 by michelle person
Very disappointed at the restaurant with Saratoga Resort. We have been going for over 10 years. We had reservations and sat at table for over 20 minutes with no customer service. We had to go ask for a waitress/waiter. Finally took our orders, half drinks came, then half food came. The pizza over $25 & was cold in the middle. While we tried to eat supper, we had people playing pool, the pool sticks were over our head, between us, and obviously very close. The servers were too busy cleaning other tables instead of taking care of current guests. Our total bill was over $200 & I talked to manager and we got a discount of $54. The resort & restaurant use to be great service, great rooms/cabins, & great food. Obviously that has changed, food was not good, very expensive, & disappointing customer service. We will not staying or eating there anymore. Very disappointed.
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February 2024 by Someasshole Tattled
2024 ONLINE ORDER AND ONCE U WAS THERE WAS TOLD THEY COULDN'T FIND MY ORDER THANK GOD FIR EMAIL. LEFT FOR 10 MIN TO COME BACK TO WHAT I ORDERED NO DISCOUNT NO SRRY NOTHING JUSTBTHEY WERE BUSY! ?♀️ 1ST N PROBABLY ONLY TIME WE WILL ORDER THAT WAY AGAIN.
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February 2024 by Melanie Zimmermann
I was very disappointed overall but mostly about the hot spring pools- the very reason we came. We’ve been to several hot springs before, some more rustic, some more modern. I’d rate these pools right in the middle. The water appeared dirty, there was visible “floaters” and we could feel a slimy film on the surfaces. We were looking forward to soaking much longer, going in the Tepee pools but did not feel comfortable doing so after only soaking for about an hour. I wouldn’t recommend this place. It wasn’t worth the room price.
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February 2024 by Andy Shaffer Andy
Rooms are nice but pricey for what you get. There is also an upcharge for everything.
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January 2024 by Jaden Bratcher
Me and my girlfriend had a great time. The restaurant food wasn’t great but the draft beers and mixed drinks made up for it.Hot springs were so nice in the snow.
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January 2024 by Amy Terrell
The staff is fantastic. The pools are fun. The hotel is run down and neglected. We stayed in a ‘newly renovated’ room. The bathroom had a broken and rusted out sink. The walls in the shower/tub are filthy. The faucet in the shower had duct taped holding it on. Wallpaper peeling off. There are no refrigerators or microwaves in rooms. The above mentioned isn’t expensive to fix. The owner of the hotel needs to invest in the upkeep of the rooms.Rooms: Rooms are run down a neglected.
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December 2023 by Pamela Smith
Always a nice
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December 2023 by Kevin Huyser
Return customers. We love the hot pools and it's set up really nice. They have complimentary robes to wear to and from the pool. Only real complaint was the rude Native girl at the front desk.Rooms: Rooms are a little dated but not bad.
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November 2023 by Kelly Ulrich
Very proud of their rooms and the price. Charge 10$ to cancel in advance per night booked, with a medical exemption.The rooms are very pricey for what they look like, and consist of. There are some great free hot springs in Saratoga. I would not recommend staying at this “resort”.
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November 2023 by Dennis L
Condition of the rooms is below par compared to the rest of the resort which is clean, well-kept, and has great staff. In particular, room 171 badly needs new flooring.Rooms: In need of obvious upgrades, carpeting was unacceptably dirty. Beds could be better. But otherwise tidy and comfortableNearby activities: The resort has an adventure activities rental right across the street.Walkability: Easy to walk to and around town from the resortFood & drinks: Food at the resort was acceptably good, like high-end sports bar food. Beer from the brewery was great.
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November 2023 by Marisol Santos
I stayed here Sept. 30 to Oct. 1st.I had my room serviced while I was gone. My brand new eyeshadow pallet was missing when I came back.I’m just thankful I didn’t leave my tablet or anything else more valuable than an eyeshadow pallet.Watch out for your belongings!Staff at the restaurant were super sweet and nice. The food is pretty expensive the taste is a good 7/10. You cannot bring any outside food or drinks, which kinda sucks. Rooms are comfy, but heaters do not heat well. Overall, I’d give the the hotel alone 3.5 stars.
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November 2023 by Roman Rioter
The staff are very nice and the hot springs on site are awesome. If you're looking for an intimate get away with your honey, or a place to get some energy out of the kids, this is a must visit spot. Delicious, unique restaurants abound within a short, 10-minute walk from the Resort, making it easy to dine and dash then return for another soak in the springs.
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September 2023 by Dirk Baysinger
Bradley and the staff were fabulous both Friday and Sat night... exceptional service and helped with birthday celebration on Friday!!! Felt like a private party for her....
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August 2023 by Liraley
This place is SUCH a terrible value for your money. 250 bucks a night for it to be like you're staying in an old smokers' motel. Not even a mini fridge OR microwave in the rooms. Breakfast is not free/included. There were no curtains on the windows and huge gaps in the blinds (ill-fitting for the windows) so anyone could just see straight into your room from the parking lot, I know because I went outside and checked. I couldn't even get naked in my own room without hanging towels over the windows. They close the hot springs at 11, even though the local free pool is open 24 hrs! So I paid an exorbitant price, only to be told by a super rude security guard that the hot pool was closed already. This establishment is a complete rip off. I urge you to stay at the AirBnB literally down the street, it was 100 bucks cheaper and had full size fridge, laundry, stove, etc. and the free local hot springs is a few blocks away. Just come for the beer instead (which is as mediocre as everything else).
