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March 2025 by Tyson Luckow
When I went to the pool, the front desk lady was rude and impatient, the guy next to her was chill but she was mean.
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November 2024 by Gina Marchese
Not sure why it's necessary for the custodians to run vacuums and mop machines when they've just opened and people are actively using the cardio machines. Very disruptive!
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September 2024 by Nico
What kind of a place closes down their pool and facility for 9 whole days in peak summer? The Sheridan Y does!
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April 2024 by Jacob W
I got kicked out of the weight room for Waring hey dude shoes, They said it’s because of there policy but I literally cannot afford new shoes, I understand if that’s going against there rules, but I’m literally paying them an arm and a leg just to workout there, also most of the staff are very rude and invasive, weight room is very nice but I would rather visit the body shop than waist my time paying for a membership just to not be allowed to use it. Also vans and hey dudes are probably safer to workout in than any Nike airmax shoes as they do have more support, I will be revoking my membership today, I’m not paying them to kick people out of a gym
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April 2024 by Crystal Curry
The older women at the front desk and the parents who bring their children to playland with zero intentions of parenting their children ruin this place for us! Every single time i bring my son here to play he is constantly ran over by older children who run rampid through not only the playland but the entire facility. Every single parent who brings their children here let them go and immediately burry their head into their phones not paying one bit of attention to what their children are doing. And when you bring to the attention of the staff (elder ladies at rhe front desk) they claim it isnt "their problem and they cant do anything about it" when there is in fact plenty to be done about it! Revoke memberships!!!! Stop giving people privilages to this place when they dont know how to behave and ruin it for everyone else. And dont get me started on how filthy this play place is. The 2nd tier near the slides has smelled loked urine since the second week this place was opened and it obviosuly has NEVER been cleaned bc it STILL to this days smells like human waste in that area. Today while we were there, there were even children climbing on the top outer netting of the playland trying to climb onto the walking track on the second story. And this is what the old lady at the front desk claims is NOT HER PROBLEM AND SHE CANT DO ANYTHING ABOUT IT. I BET WHEN SOMEONE FALLS OFF AND BREAKS THEIR NECK OR DIES, YOU START DOING SOMETHING ABOUT IT!!!! ABSOLUTELY DISGUSTING BEHAVIOR FROM STAFF AND MEMBERS.
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October 2023 by T H
The facility itself is very nice. Living in a small community outside of Sheridan which has a much smaller gym (and no pool for the children) that membership includes a membership to this facility. However one of the elderly staff members (Diane) treated us like we are NOT paying member’s we wanted the convenience of a card so we don’t hold up the massive line that forms around the time the pool opens and Diane was very rude and adamant that “tongue river memberships are only ALLOWED to use our facility, not have access to a key card” when the prior week a much kinder employee, Told my then 7 year old that when she turns 8 the following week she could FINALLY have a “Big girl key card”. She was so looking forward to it. Then Diane made us feel like we were trying to take advantage of them or rob them of something, by simply requesting a card to zap? it’s very confusing and she was very rude. It’s always a displeasure to see her at the front desk. Upon further research, Diane has worked at the Y for a very long time and that explains why she can be rude without repercussions to customers and to the other staff(who are very pleasant) she has a very heavy superior complex. She was in a high up behind the scenes position for about 12 years. She should go back to that or RETIRE. Customer service is NOT for her. She makes the people who normally work the front desk scared to breathe wrong. Not a very welcoming environment.
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October 2023 by Elisabeth L.
First of all, I didn't have to pay anything because my hotel includes passes in their stay. I walked 1/3 mile there, which wasn't bad. Actually it's the most I've walked since being in physical therapy and going through all the things I did so I could walk with stability and no pain. The first door I encountered on my walk was for youth only. The 2nd, 3rd, and 4th doors were other gym functions which had an arrow and said, " next door please". I thought to myself...,"When will this end?!?!" There was a line of 2 people in front of me. The other person at the counter was acting like a bouncer, standing in the middle of the kiosk and calling out to peoples' kids that didn't scan in. They were completely oblivious to the fact I was standing in line. Until, they took this family in that had 10 kids and I was waving my key cards in the air like I just don't care. Unfettered, they did provide me the info I requested, directions to the pool. Looks like most people use locks and I would have brought mine but forgot. They had 3 lap lanes and equipment laid out at each of the lanes. They had a circular lazy river. The pool was clean, kids were polite and had good pool etiquette. The place was kept very clean and tidy. A great place to swim and a large facility.
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September 2023 by Roger Martinez
Our YMCA is amazing. My children and I go there to swim in the aquatic center! If you're not a Y member, that's okay it's 5 dollars! Have fun!
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August 2023 by Margaret King
I like my core-strength class, but the new location for it is too small and dark.
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July 2023 by Donna Harnish
I really enjoy the swim exercises and enjoy coming with my great grand kids! It is such a wonderful facility. Sheridan is very lucky to have the y. Thank you..
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June 2023 by Chris Walters
I got kicked out of the weight room for Waring hey dude shoes, They said it’s because of there policy but I literally cannot afford new shoes, I understand if that’s going against there rules, but I’m literally paying them an arm and a leg just to workout there, also most of the staff are very rude and invasive, weight room is very nice but I would rather visit the body shop than waist my time paying for a membership just to not be allowed to use it. Also vans and hey dudes are probably safer to workout in than any Nike airmax shoes as they do have more support, I will be revoking my membership today, I’m not paying them to kick people out of a gym
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May 2023 by Shane Keeter
Love this place. When I’m back I’ll be back here. In the middle of a partial remodel but place was still clean.
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May 2023 by Adam Edelman
Very nice facility
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April 2023 by Talan Stuff
Disagree. 4 stars
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April 2023 by Patrick Maloney
Great hot tub, pool, workout rooms,oh and 2 slides at the pool. Very clean. Highly recommend!
