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December 2023 by Dale Woodling
Carpets Plus Colortile did a fantastic job installing LVP flooring in our Jackson condo. They perfectly meshed our new flooring with our existing tile. Their installation was completed in a professional and timely mannerwith special care to ensure that even the trickiest areas, such as the bathroom, were installed flawlessly. We are thrilled with the results. I would definitely use Carpets Plus again and would wholeheartedly recommend them to others. Great job!
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November 2023 by Eden Pieper
We are very happy with the service we received from Carpets Plus. They went out of their way to help us with everything we needed.Everyone in sales to the installers were professional, friendly, and very helpful. We love our new flooring. Thank you!
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September 2023 by krystal cope
Kind, very professional, fast/quality work. Their customer is the best I’ve experienced in Wyoming. They make you feel like a friend and valued customer from the moment you walk in the store. They’re knowledgeable and have quality materials. They also take care of military! Despite a full schedule, they worked me in fairly quickly and got the work done fast to replace really old, deteriorating carpeting that would have harmed my family. I’ve had a hard time securing work for my home, especially work that is quality. These guys are it for flooring. Don’t waste your time looking elsewhere. It’s been a year and there isn’t one issue I’ve had or one flaw I can pick out. Wish all companies were like this one!
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June 2023 by Shay Scaffide
Carpets Plus in Thayne/Afton are wonderful to work with! State of the art measuring software to calculate square footage for flooring (HUGE bonus), friendly service and knowledgeable installers. My new carpet was years coming and now that it is in, our family is thrilled with the outcome. The showroom has so many options to choose from at every price point for your budget. I can only RAVE about the Carpets Plus team - from the initial meeting, the estimate and the installation. Top Notch!!!! I refer them to as many folks as I can so they get quality flooring by supporting a local business and their families.
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October 2022 by Preston Buehler
They really do such a wonderful job. The staff is always friendly and really does their best to satisfy customers
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August 2022 by Teri M.
We replaced the carpet in our entire house recently, and decided to use our local guys. They were quick to get the project started. We had a miscommunication during the project. The owner was great to work with! The customer service was exceptional. I'm so glad we went with this family business!
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July 2020 by Willard Ceccarelli
We needed help and got all the information we needed. Staff very professional.
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July 2020 by Jordan Cazier O'Brien
Amazing to work with and super friendly staff! They go above and beyond for their customers!
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September 2019 by Joanna B.
Carpets plus in Thayne has lousy customer service. After laying flooring in my bathroom, I discovered that my toilet was leaking. The plumber stated that the product that was installed was inappropriate for bathrooms and he did not think he could fix it because the installer screwed up when he replaced the toilet. The plumber talked to the company manager and explained the problem. I called twice more about the problem and visited the store but was told only the owner handled claims and he would call me. He supposedly is never there. It is months down the road and he has not even had the courtesy to return my calls -- never mind solve the problem. I will be contacting the competition to finish the flooring in my house.
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June 2019 by Rod Gillett
After 3 visits and calls, I was unable to get any assistance from this store. They obviously have to much business to deal with or follow up with their customers.
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February 2019 by Rocky Baughman
We are extremely satisfied with Carpets Plus in That, WY. Everyone was very helpful, personable and professional. our flooring looks GREAT and we feel we got a very fair price. We highly recommend them.
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November 2018 by Pat Harris
Carpet Plus was easy to communicate with and got our carpet quickly. The carpet looks great! The only problem was that the installer was pretty hard on the paint and drywwall. There were a bunch of small nicks and scratches as well as one bigger gouge that will need to be painted/repaired.
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November 2018 by Laurie Sullivan
We love the new carpet. It looks fantastic and cleans up well. Everyone, from the sales staff to the installers and owner, were very courteous and professional. A pleasure to work with. Thank you for doing an excellent job from the sale to the installation. Thank you Eric!
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October 2018 by Diane P.
GREAT customer service & flooring/ carpet choices. We received answers to every question - both before and after the sale. I highly recommend Eric and the entire team at Carpets Plus ColorTile!!
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August 2018 by Victoria Hale
Great to work with. Fast service and answered questions and researched more options for me when I wasn't quite sure what I wanted.
