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December 2023 by Mickey York
It's probably one of the worst loves I've ever stayed at. Went into the mechanic shop to get a simple tire pass to make sure my tires were OK. Talked to a guy named Kenny at the desk. He tells me that the tire pass machine is down and couldn't give me the report. I explained that I really didn't need that. I just wanted to make sure I had proper air in my tires. He then tells me that he is too busy because he had 2 people ahead of me. I explained that I was doing a reset and would be here through the next day and that I would gladly pay for this service. Then he tells me that after the 2 trucks ahead of me that he had "a bunch of mechanic stuff to do." He then suggests that I go to another place. I explained again that I was doing a reset and would be here all day and could not leave. He then takes my number and name and tells me he would call me after he finishes the other 2 trucks. Never got a phone call. It would have literally taken him 20 minutes. I went in the truck stop later for something, and he was in there joking around with the other employees.
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December 2023 by Jeff Barker
I don’t normally experience what feels like racism at truck stops, but after stopping here o don’t think I’ll ever shop in Wyoming period. Nasty looks, you speak or ask something they just look and then you watch the same race as them go up and they’re a chatterbox almost making it know they didn’t wanna help you. I’m a grown man I’ll be fine spending my money elsewhere. But for Loves in general I hate the fact that those certain people represent you. Or it’s just one costumer so who cares right?
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October 2023 by Bilyk John
Great place to stop by for coffee and shower . Managers super nice. This is the truck stop to stop at on this vast highway makes all the TA's & Petro's look like a Joke. I had drove thru five states in 15 hours and just needed my 7:30am coffee . Stephanie the tireshop manager does a great job helping us travelers get back on the road .Would gladly stop by again thank you love's !
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September 2023 by Russ Vorontsoff
The place isn't clean at all. Looks like the staff doesn't care and is lazy. One coffee maker isn't working, the other is dirty and has an empty container which limits the assortment of coffee.
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September 2023 by Jessica Hall
Wamsutter Loves is one of the worst stores in the company. Insufficient parking, took 15 hours to replace a trailer tire because they had one tech and kept going on road calls. The shower was not cleaned. There was a hair ball on the floor and everything was wet from the sink down. I don't ask for much, but a clean show is one. Avoid this location if possible.
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August 2023 by Lemay de la cruz
It is terrible, the love's are losing quality, in this love there are no showers available because they say there is no water, the showers have been out of service for many days , toda supervisor name's walt ,I think that this is a lack of respect for the clients and especially for the professional drivers who depend so much on this service, it would be good to know which government institution has to do directly with this matter, but some measure must be taken with the mistreatment of some love's towards their clients, at least I think so
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August 2023 by Natalia S.D.
Good place for a quick stop, some gas and snacks. It’s quite busy but overall very good and easy access from the road. I recommend!
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July 2023 by Tianna E.
I love their cappuccino's especially on long trips! Great gas prices as well, doesn't matter what state your in!
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July 2023 by Rachel D
I cant believe this is a Loves. We drove specifically to get to a Loves because of what their truck stops offer and cleanliness. Not this one. Should have checked these reviews first. Parking lot small and in terrible condition with pot holes. No dog area. No picnic tables to eat outside. Garbage cans overflowing. Inside, garbage on floor, bathrooms small and very dirty. Toilets looked like they hadn't been cleaned in weeks as the toilet bowl had stains and sticky floors and garbage on floor. So disappointing for a Loves!!!!
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July 2023 by Arlene F.
This place sucks! No showers for the truck drivers. Truck parking have so much trash. Restrooms are disgusting!
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July 2023 by Corey “TOPSHELF” James
Chester's chicken open at 11am. They also have subway inside .laundry and showers are available 24 hours a day. ⛽️ diesel a little over 4 bucks
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July 2023 by j gober
We called a service truck to assist us with a tire change last week, was told there was a 30 ETA. After 1 1/2 hrs, called and the manager said she sent her guys to lunch, then are having them unload a semi of tires so it will be maybe 2 hours. The manager is unprofessional and then insisted for a payment when no one showed up and no service was provided. She insisted on paying over $500 for nothing. She blew the whole thing out of proportion and demanded criminal charges. Just beware, if you break down in this area, they will fully take advantage of you financially and could care less about customers. Wyoming Highway Patrol agreed btw that since no service was provided, seems that they should have dealt with this differently. Their employee even apologized for her being over the top unprofessional.
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June 2023 by Theresa B.
We generally love Love's Travel stops, but this one just fails! Pumps were pumping so slowly that we had to shut off our side of the pump so the person across from us could get gas. Pumping .19 gallons a minute is just not doable at this busy station. The guy inside was totally unconcerned--said he was sure things were working the way they were supposed to be. There was absolutely no sense of urgency. It was pretty clear that they were almost out of gas, although the guy inside wasn't about to admit it. Why is it that customers have to tell other people waiting in line so they don't waste their time. Several people we told decided they had enough gas to move on down the road. Love's missed out on a lot of gas sales by not being prepared. If you can't supply gas to all the pumps, you should just shut them all down but one, and let people choose whether or not they're fuel critical enough to wait. Just don't bother here if you don't have to. Move on down the road and get your gas elsewhere.
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June 2023 by Monica Calhoun
If I could leave zero stars I most certainly would. Because they didn't have staff to clean the showers, they shut them down and blamed corporate. Customer service was absolutely horrible. No one in the store had clue as to what was going on. The parking lot was very nasty! Now let's talk about the Subway on sight. While taking the customers order in front of me, the guy behind the counter says to his co worker, loud enough for me to hear and in front of the customers face "well, at least you speak English"! Wth... This Love's is worse than the one in west Memphis, TN.
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June 2023 by Katie B.
Absolutely Filthy. Terrible service. Dirty inside, dirty outside. Filthy, small unkept bathrooms. Keep going and find any other stop. Will NEVER return to this one. Love's is absolutely failing at this location.
