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“⭐️⭐️⭐️⭐️⭐️
Highly recommend this UPS Store location!
The UPS Store #3677
429 Green Springs Hwy Ste 161
Birmingham, AL 35209
We visited this location on June 2, 2026, and everyone there was so kind, helpful, and professional.
A kind lady helped me with copies I needed made, and she was patient and professional. Two other ladies helped me with a shipping question, and they were also very kind, helpful, and professional.
John was especially helpful. I had a large package, a folding bed, that needed to go back out to our minivan. I was going to carry it myself, but John kindly offered to carry it for me and put it into our vehicle. That helped a great deal because I also had other things with me that would have been hard to carry all at once.
Someone there, either John or one of the kind young ladies, also gave me the phone number for Amazon Customer Service so I could ask about a prepaid return mailing label. That was very helpful.
Another thing we really appreciate is that they keep the line moving. Even when there is a long line, they handle it in a friendly and courteous way, and there is not much waiting time. It is not the typical standing in line, waiting and waiting, that can happen at some places of business. They are fast and efficient, yet still courteous, kind, and down-home friendly.
The parking at this location is also easy, and the store itself is comfortable. They even have a little sitting area where you can take a few moments to gather your thoughts or organize what you came in for.
Everyone we dealt with was kind, professional, helpful, fast, and efficient. We truly appreciate this UPS Store location and highly recommend it.
God bless!
Mark and Tim Elders”
“I had a situation that I could not get the delivery to my place since the truck could not get to me. The staff worked with me for pickup. They even offered to bring it as close as they could to my place. When I picked up they were so fast and efficient. The best communication that I have had with any major company on getting things worked out. Thanks for your help. You delivered great customer care with a side of joy! Thanks!”
“We have used this UPS store many times returning packages as well as shipping as an individual customer. Very recently we were in need of a notary public and this UPS store provides the service. Our notary was very pleasant and helpful and had us taken care of in a matter of minutes. I have also used them for spiral binding of our study guides that we use in our women’s ministry at church. They do a great job, very efficient and neatly finished. There was a nominal fee charged by UPS for the service. Everyone employed there is very pleasant, courteous and always professional in their work. It is a pleasure doing business with this UPS store.”
8AM - 6:30PM
1034 Main St, Gardendale
Shipping Centers
“My experience was a breath of fresh air when it came to the customer service I received at the UPS Store in Gardendale AL. The employee Benjamin was amazing! Please visit this location.”
12AM - 11:55PM
418 W Valley Ave, Birmingham
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Another reviewer said Customer service not always great towards minorities. Quit playing the race card. Their customer service towards white people is also not great. You aren't being singled out.”