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“I can't say enough good things about this place! I've used them for everything from printing shipping labels and shipping packages to printing invitations. Always done quickly and always friendly.”
“About 2 weeks ago my husband contacted Dallas at this UPS store about mailing a dirtbike to Alaska. He was 100% helpful, quick, and packed that bike so well it was in perfect condition when it arrived. While working on packing and prepping for shipping Dallas was in contact with us every step of the way. Not to mention we got the bike in less than a week. I was 100% pleased with the service I received!”
“Representative was very hepful and made my visit a pleasure. She understood my needs after I explained what I needed done and did what was required to complete my requests.”
“I know why this rating is so low….the previous owners were terrible. The place reeked of smoke, and they were rude. The new owners are SO much better. It’s like day and night!”
“I have been a regular customer at this Trussville location for over 15 years even after moving to Moody. I have always appreciated their good friendly customer services, a clean environment where items are clearly labeled and easy to find. Unfortunately, over the last couple of months things are falling into the cracks where some employees are either too tired, disinterested in their work and not willing to go out of their way to help. They were quick at dismissing what I was asking for because the only person who handles that work had already gone home for the day. But when I explained I had been there the previous day and really needed to place my order, another employer offered to do that for me.
I rarely write any reviews. But because I value your services and believe you would be willing to rectify bad attitude and bad customer services that has the potential to ruin your years of clean reputation I felt the need to share my experience with you. I have no intention of messing up anybody job, but it would really help if they took initiative to help instead of passing the back or dismissing a customers needful help. But all in all, Staples is still my Store.”
“I had a situation that I could not get the delivery to my place since the truck could not get to me. The staff worked with me for pickup. They even offered to bring it as close as they could to my place. When I picked up they were so fast and efficient. The best communication that I have had with any major company on getting things worked out. Thanks for your help. You delivered great customer care with a side of joy! Thanks!”
“I use these guys whenever possible. They're not the easiest company to get a hold of dispatch because you can only call the main dispatch number and not your local hub. They are very reasonably priced and with a few minor exceptions take very good care of our products that we are shipping.”
12AM - 11:55PM
220 Gadsden Hwy, Birmingham
Shipping Centers
“The UPS store in Lee Branch is awesome! Sarah & Nicole couldn’t have been more helpful to me. I had a lot of documents fill out & notarized. They were patient & walked me through every step! Thx for great customer service!
Marie Mathews”
“I walked in needing a quick print of party invitations. Although the design was a bit shaky on finesse, the finished product was glossy and perfect for my needs. I also picked up some clearance priced paper goods. I was out the door in under 20 minutes. 10/10, no notes, thanks fam.”
“Not sure what the latest review is about but dude at the Amazon returns not only helped me get through my Amazon app to do a return, but he also helped me with a purchase in store.”
7:30AM - 6PM
130 Inverness Plaza, Birmingham
Shipping Centers
“The owner Scott has always been so helpful to me, and Marissa. I receive a high volume of mail and packages and they are very patient considering! I don't think anyone there has ever been rude to me, and I've been with them for years now, so that's a pretty good track record! ?”
“This is my go to for Amazon returns and most every one that works here is nice . I've had time or two where they don't talk or don't really seem like they're on this planet.
But most times all good.”
12AM - 11:55PM
418 W Valley Ave, Birmingham
Shipping Centers
“I have always loved UPS over anyone else, this time they went above and beyond...it's been raining all day and when my packages were delivered they had been placed and tied in a plastic bag...thank you for your extra care!!!!!”
Open 24 hours
4901 Alton Ct, Birmingham
Shipping Centers
“Came in to pick up a package and drop something off and the lady who helped me was one of the sweetest people I've ever met. Got my business done in a flash and she made my day too. It's kind of out of the way, but I'd gladly come back here whenever business calls.”
“I want to thank the Estes team for their hard work during this hectic time. They kept me up to date on my delayed shipment and brought just a wonderful driver in Mike Lovell. A pallet was messed up and Mike was such a helping hand and had a service with a smile. You got a winner if Mike is delivering for you”
“Came in to ship a return - I'm leaving this review because the employee Randy was unbelievably friendly, helpful and personable. Shipping process went very smoothly and he was a pleasure to talk to. Thank you Randy!”
9AM - 5:30PM
3636 7th Ave N, Birmingham
Shipping Centers
“DHL in general shipping systems let me down. My package was stuck in Atlanta for five days. I came to Birmingham service center for help. They stepped it up and located my package and hand delivered it to me at their office while I waited. Thank you ladies!!!”
“Huge shoutout to Arthur Bowen for being so kind, patient, & helpful! I went to 2 locations before this one to get my wedding invitations hand stamped, and was turned away. I was nervous it was going to happen again, but Arthur didn’t hesitate at all and hand stamped all of them for me. This was very appreciated and made me feel reassured that my invitations wouldn’t get lost or damaged. Thanks again Arthur, you are awesome!”
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“I usually go to the one in merchants walk, but I was over this way. The staff was so friendly and genuine. I asked the peppy girl if I could see the manager. She took off her headset to talk to me. I guess she thought I might be complaining. I explained to Lay that she has done a wonderful job with that store! Thank you for brightening up a not so good day for me. ?”