JCPenney has been a reliable shopping destination in Alabaster, AL, since 1902, offering a variety of products that cater to different lifestyles and budgets. Customers appreciate the wide selection of fashion, home decor, beauty, and accessories, with exclusive brands like St. John s Bay and Liz Claiborne. Many shoppers have shared positive experiences, highlighting the exceptional customer service from team members like Shai and Dorothy, who provide helpful suggestions and assistance. The store is known for its great sales and coupons, allowing customers to save significantly on their purchases. Overall, JCPenney stands out for its quality, value, and friendly service, making it a recommended place for shopping.
Best JC Penney in the area...neat, clan and clothes well sorted to size!
December 2025
JCP has always been a good place to shop for clothes and home furnishings.
December 2025
I want to give a shout out to Gina, in the Fine Jewelry department. She was awesome, full of ideas, so patient, knowledgeable and kind. I have worked in Customer Service for many years, taught customer service skills, and been in QA. Gina is the epitome of customer service! Thank you, Gina!
