“I waited too long and my Acess Code for the survey is expired. We were shopping on 12/20/23 at the Alabaster, AL store. An associate in the beauty department named Shai was extremely helpful, answered my questions, and even made a suggestion that saved me some money on the products that I was looking for. The transaction # on my receipt is 1871 @ store # 2918, associate (?) # 0900. In this day and time, customer service is a dying art. Shai is definitely the EXCEPTION!”
9:30AM - 9:30PM
100 S Colonial Dr, Alabaster
Department Stores
“I recently received an Egift card for homegoods after the passing of two grandparents in October. My grandparents loved Christmas and the Egift was to buy a gift that reminded me of them. Amanda, went above and beyond to help me return and item and buy my other ones. She gave me kindness in a moment that was more difficult than I can explain. She was truly fantastic!”
9:30AM - 9:30PM
320 S Colonial Dr, Alabaster
Department Stores
“Great location. Super organized. Jewelry wait time questionable...seem to take their time. (besides the kind black lady with locs, she is always on it, she is great)”
“Even with many of their items on sale and marked way down they are still very high priced imo. Nice selection of mid-high end clothing but still way out of the normal shopper's price range for what you are asking.”
“Last night while checking out I heard a man chew out a sweet employee because he had to use self-check out. It's astonishing and laughable to see how many people are rude and complain about self-check out and having to do something yourself. Maria, the employee handled the situation with grace and kindness. She did a fantastic job in an uncomfortable and ridiculous situation. Tonight, I met Kylie (spelling?) when returning an item at the last minute. Even when running in right before close, she made my experience wonderful. The staff at this location are remarkable and truly deserve a raise.Let's remember to show kindness and grace this holiday season to employees working in retail and the service industry.”
“The sweet lady at checkout made my day! I loved her new hairdo and she loved mine leading to a nice conversation and good vibes for the rest of the day. I hope good things come her way every day!”
“I recommend JCPenney to all my friends. All the stylists are very attentive and welcoming. My favorite hair stylist, Anna Kate, has been doing my balayage for years and it's better than I ever could imagine every single time!! Over the years she has done highlights, full color, trims, bangs, and balayage. All of the stylists are very well versed in their specialty. I highly recommend the JCPenney salon in alabaster!Services: Shampoo & conditioning”
9:30AM - 9PM
300 Colonial Promenade Pkwy, Alabaster
Department Stores
“Normal Ross dress for less. This one is usually pretty clean and orderly.The trash out front has been there so long it smells. That may be the fault of the colonial promenade. I have seen the same in front of Books a Million.”
“In these new times, Walmart is one of the few grocery stores that do online ordering and curbside pickup, and it is much appreciated. It's not always easy to get a good pick-up time, but when I've been to do a pick up, there are never more than three cars (including mine) even though there are 10+ spaces available. If you can't get a pick up time BEFORE NOON, best to wait until another day unless there are things you cannot do without. Even with allowing substitutions, items that were in stock that morning have an ever increasing chance of being out of stock by the time they pull your order. Also know that there are items that are definitely in stock in the store that they will not offer/allow for pick up at all, which kind of defeats the purpose of wanting pick up. (Like standard grocery items that don't even show as out of stock, they've just apparently pulled them from the option pool for pick up at all.) The four-stars are solely for the staff who work the grocery pick up. They're usually very young, and always friendly and helpful. I'm impressed with how they've adapted. Otherwise, Walmart in general is a solid three-star. **Even in better times** they seem to be out of random things, and it can be frustrating. You can go in for the most off-the-wall thing, and they are somehow always out of the primary reason for your shopping trip that day.”
“In these new times, Walmart is one of the few grocery stores that do online ordering and curbside pickup, and it is much appreciated. It's not always easy to get a good pick-up time, but when I've been to do a pick up, there are never more than three cars (including mine) even though there are 10+ spaces available. If you can't get a pick up time BEFORE NOON, best to wait until another day unless there are things you cannot do without. Even with allowing substitutions, items that were in stock that morning have an ever increasing chance of being out of stock by the time they pull your order. Also know that there are items that are definitely in stock in the store that they will not offer/allow for pick up at all, which kind of defeats the purpose of wanting pick up. (Like standard grocery items that don't even show as out of stock, they've just apparently pulled them from the option pool for pick up at all.) The four-stars are solely for the staff who work the grocery pick up. They're usually very young, and always friendly and helpful. I'm impressed with how they've adapted. Otherwise, Walmart in general is a solid three-star. **Even in better times** they seem to be out of random things, and it can be frustrating. You can go in for the most off-the-wall thing, and they are somehow always out of the primary reason for your shopping trip that day.”
6:00 AM - 11:00 PM
630 Colonial Promenade Pkwy, Alabaster
Department Stores
“In these new times, Walmart is one of the few grocery stores that do online ordering and curbside pickup, and it is much appreciated. It's not always easy to get a good pick-up time, but when I've been to do a pick up, there are never more than three cars (including mine) even though there are 10+ spaces available. If you can't get a pick up time BEFORE NOON, best to wait until another day unless there are things you cannot do without. Even with allowing substitutions, items that were in stock that morning have an ever increasing chance of being out of stock by the time they pull your order. Also know that there are items that are definitely in stock in the store that they will not offer/allow for pick up at all, which kind of defeats the purpose of wanting pick up. (Like standard grocery items that don't even show as out of stock, they've just apparently pulled them from the option pool for pick up at all.) The four-stars are solely for the staff who work the grocery pick up. They're usually very young, and always friendly and helpful. I'm impressed with how they've adapted. Otherwise, Walmart in general is a solid three-star. **Even in better times** they seem to be out of random things, and it can be frustrating. You can go in for the most off-the-wall thing, and they are somehow always out of the primary reason for your shopping trip that day.”
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
Department Stores
“I had my car strand me in the gas station part. THe lady who works at the gas station was very understanding that I had to wait for a tow and I was blocking a pump. Further she agreed to hold the keys as I had to get home to a bedridden spouse - the tow company agreed to pick up the car without me being there. Lastly this same lady there was a good Samaritan and asked her husband [who was paying her a visit at work] to give me a lift home, so I didnt have to walk the 4 miles home. WOW!”