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“Yesterday morning my phone completely stopped working, didn’t turn on or anything. Due to work, I have to have a phone so it was urgent being that I had work about 6 hours after I found out I was without one. Staff helped answer all my questions and I was in and out knowing all details and with the phone I wanted in about an hour. Clean, professional, friendly. Would recommend this Cricket store to anyone. 5 stars easy.”
“After spending hours at the Apple store who said they needed to erase my phone to install a screen I called Cellaxs. He met me late at night after hours for an emergency screen repair, had it done in less than 5mins for 1/4 the cost of Apple, didn't require any phone reset or data loss. It's working perfectly. Amazing!!”
“They got me in last minute, 15 minutes before closing repaired front and back of my phone and had my phone back to me without me having to wait! Great service 10/10 recommend”
“Had great customer service from this place. Ty was amazing and he managed to take care of everything during my phone trade in. I visited them multiple times and it was smooth experience. I will definitely prefer this store over others.”
“The store was so clean and customer service was A1. The service was very fast and knowledgeable about their devices. I love the fact it wasn’t a long line and prices were very reasonable. 5 stars from me”
“Ruth and Allison where so great when came in with our phone issues. And we left and our phones was still messed up (it’s was our fault) and we had to come back and they was great again. And didn’t charge us for MY mess up. They are great!!”
“Would like to personally thank Felicia (from the bottom of my heart) with helping me through some account troubles I was experiencing yesterday. She was kind, patient, understanding and such a calming presence as I was very stressed. I came in pretty close to closing time and was very apologetic. She never made me feel rushed or hurried, but stayed with me until we were able to get it resolved. Top notch customer service. Thank you again, Felicia!”
“My husband had broken his phone and had to go to Best Buy to buy a phone. Due to poor customer service at Best Buy, they would not set up his phone that he had just purchased until a later date (No excuse). So we had visited this AT&T location since it was so close. The customer service there was absolutely phenomenal! Ethan is fantastic! He was so kind, patient, understanding and so extremely helpful. I will go as far to say that 1.) The service from Ethan is the best service that I have received anywhere in a long time and 2.) the overall experience at this location is much more better than any AT&T location they I have ever visited. Up to that visit, I even debated keeping AT&T. Now, I am willing to continue my service with them and willing to drive further because I love this location so much. Ethan, I hope you see this review! Thank you so much for everything! You are amazing!”
“Matt help me switch from my previous carrier to At&t with ease and made the switch over seamless. Antaeus helped me pick out the cutest case for my phone and protect the camera lenses which was important customer service 10 out of 10.”
“Customer service was great, love the service, the only thing is the computers need upgrading, took forever to get our service active because the computer's kept locking up”
“Enjoyed doing business with Emmanuel today along with his manager. I know I will enjoy our new fiber internet set up and our new phone service. It will be faster and better.”
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“Frederick went above and beyond to his call of duty ensure I was satisfied. He was very professional, polite and knowledgeable of the product and services AT&T provides.”