Verizon's store in Alabaster offers a range of mobile, 5G home internet, and business services. Customers can visit the store or conveniently place online orders with options for in-store pickup, free 2-day shipping, and same-day delivery where available. While the staff is often described as helpful and professional, there are concerns about the lack of seating for waiting customers, as some have experienced long wait times with limited seating available. Several reviews highlight the excellent service provided by employees like Micheael Sykes, Pete, Samuel, Kenny, Tamesha, and Shannon, who are noted for their knowledge, courtesy, and dedication to customer satisfaction. Many customers express gratitude for the assistance they received when purchasing new phones and signing up for services, with the overall atmosphere described as welcoming and friendly. Despite the seating issue, the Alabaster Verizon store earns high praise for its stellar service and the genuine effort of its team to meet customer needs.
Everyone was fantastic. Aulicia was so informative with all the offers available to us. Can not say enough about how friendly all the staff was at the Alabaster location
May 2026
TQ did an incredible job. He needs an increase in his income, plus a promotion to manager of his own store.
The person who my wife had to speak with on the phone however, should be fired.
April 2026
I received excellent service with Anaiyah! She was super helpful and professional and assisted my needs very efficiently and was patient! Highly recommend!
