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“Went to the Hoover location and Jenny was amazing! We had to call for directions and she gave excellent directions. I went in for a new phone and the process was such a breeze. She even helped my girlfriend out with a new phone! 10/10 service!! Give her a raise she definitely deserves it!”
“My in store experience was at the Summit. The rep Zhevyn provided outstanding customer service! She was friendly, knowledgeable, and extremely helpful. Zhevyn was amazing! and courteous, attentive, and made sure I fully understood my options. I felt valued as a customer, and her positive attitude made a big difference. AT&T is lucky to have her! One of the best experiences I’ve had with AT&T. Great job!”
“I love ❤ this store they are the true definition of customer service and stores across the country can learn From this AT&T on lakeshore in homewood Alabama thank GOD for this store”
“After spending hours at the Apple store who said they needed to erase my phone to install a screen I called Cellaxs. He met me late at night after hours for an emergency screen repair, had it done in less than 5mins for 1/4 the cost of Apple, didn't require any phone reset or data loss. It's working perfectly. Amazing!!”
“I came in for help with my new iPhone. The staff is super nice, considerate and patient. I am it challenged, but Natalie addressed and resolved all of the problems I was experiencing. I highly recommend this store and Natalie.”
“⭐️⭐️⭐️⭐️⭐️
Brian was absolutely amazing! He went above and beyond helping me set up my new 17 Pro. He was patient, knowledgeable, and made the whole process so much easier than I expected. He explained things clearly, answered all of my questions, and made sure everything was working perfectly before wrapping up. I left feeling confident and supported thanks to his help. Truly one of the best experiences I’ve had — Brian deserves recognition for his outstanding customer service!”
“Fantastic personnel at this location. Freddie is very knowledgeable and helpful. Freddie goes above and beyond in helping customers.. This location is a very clean store.”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“My iPhone wasn’t charging. I brought it in to get the charging port replaced. Riley quickly fixed the issue and got my phone working good as new! Great price as well! Highly recommend!”
“Had great customer service from this place. Ty was amazing and he managed to take care of everything during my phone trade in. I visited them multiple times and it was smooth experience. I will definitely prefer this store over others.”
“Ruth and Allison where so great when came in with our phone issues. And we left and our phones was still messed up (it’s was our fault) and we had to come back and they was great again. And didn’t charge us for MY mess up. They are great!!”
“Jimmie Lewis is one of your best employees!! He was really good at focusing on what I needed and required. He has the natural ability to feel what customers are experiencing and able to understand and meet their needs. Thank you Jimmie for your excellent service.”
“I broke my phone at work and needed to get a new one quickly. I found a store in Irondale Latifa and hendry greeted me with a smile when I walked in saved me money and set up my phone they also imported my contacts. I've been dealing with cricket for a while and no other store would help me import my contacts for me. I live on the south side and I will be dealing with this store f om now on”
“Ms Tiffany and Mr Marvin were fabulous. They got my account fixed and they were so nice and helpful. Will continue to go back to this store because of the excellent service I received from both of them. Thank you both.”
“The Gentleman TJ was extremely helpful and polite. He made sure that I got the best service and savings possible. I didn't know that there was a 55+ plan. That alone saved me a lot of money and he bundled my home Internet with the mobile and I saved even more. Thank you so much TJ; and many blessings to you. Sincerely,
Ms. Angela Duncan”
“I bought a new phone from here tonight and the lady was the most helpful person she could be! I believe her name was Martha. She was 100% all the way through the process. I thank y’all very much.”
“I worked with Anniston Pearson and she was professional, helpful and knowledgeable. She assisted colleagues and promoted a friendly environment for peers and customers. I purchased a new iPhone and will recommend going to her. She went over and beyond. Easy to switch information over as well. Thanks for your help!!!!”
“Went to the Helena AT&T store for the first time did not know what to expect. Brayden and Tiffany you're so helpful. Brayden made it possible for me to get a case and screen for my new phone. Tiffany took the time to recover my Google account find my microphone and do all the little things I could never do with this new phone. She also told me about the one phone I could afford in the store. I felt like it was all about me they spent so much effort and care with me I will never go to another provider I can't thank both of you enough! Helena is my AT&T store!!”
“They are the best friendly outgoing and make sure you have everything before you leave . They went over the rate plan the phones and protection plan. Daniela is #1 . Thank you for taking care of me and my new phone .”
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“If I could rate this location with a 6 star review, I would. Unfortunately I forgot the store reps name (since its been a few days since I had my experience at this establishment) but she was absolutely phenomenal. Everything from her customer service, to knowledge of the company and products was tea. she helped me get the results I needed and If it weren't for the affordability aspect of at&t I would still use them as a provider, their customer service is top tier.”