“The sweetest staff that truly care about the fur babies they care for. My baby is skeptical about all new places and people, but they made her feel comfortable! Good job team!”
8:30AM - 2PM
2010 Old Montgomery Hwy, Birmingham
Pet Stores
“We have been customers of Pet Stop for over 20 years, with 3 different dogs at 2 different homes during that time.We have always been pleased with the service we have received. Most recently, I was assisted over the phone with syncing a collar to our system without having a service call to the house. That was successful, & I’m not tech savvy. When service men did come out on another issue recently, they were both polite and completed the work efficiently.I am thankful to have Pet Stop in my area.”
“Nice store, cashier was not pleasant at all for no reason, I'm guessing she has alot going on at home and brought her attitude to work. I'm a retired shop owner.”
“Had what I needed. The cashier was very sweet and personable. She took an interest in my cat (based off what I bought). She seemed to enjoy her job. I wish I had gotten her name but she was working at the Grove location in Hoover, AL on 2/23/26 in the afternoon. She has brown long wavy hair. Good customer service can be hard to find these days but she nailed it. I hope you will let her know.”
“The only place I shop for my fur babies! PetSmart offers great same-day delivery and in-store options. They always have what I need, and the convenience and care keep me coming back every time.”
“The staff is always great and the store has lots to choose from for your pets. My wife and I typically do mobile store pickups to limit the items we see for our animals. If you ever stop by check out the cats up for adoption, they are always a hit with my kids. We recently discovered auto fill through PetSmart for our frequent purchases like dog food and bones. Delivered right to the house with free shipping. The must place for animal owners.”