NobleBank & Trust receives strong praise for its customer service, described as extremely helpful, top notch, and very friendly. Customers are impressed with how easy it is to set up new accounts and find the mortgage and loan departments a breeze to deal with. The checking account options include a desirable cash back feature with no monthly fees. However, the mobile banking app has significant problems. It is described as horrible, failing to save login preferences or usernames and repeatedly prompting re-enrollment, an issue consistent across multiple devices. Despite this flaw, many customers highly recommend the bank.
Decided to make the change to NobleBank today after years with Wells Fargo. I am so impressed with the customer service! Setting up a new account was way easier than I expected. Thank you, Jess!
September 2023
The customer service is top notch. I very seldom have any problems, but the few times I have (that were no fault of the bank's), they have been quick to respond and resolve the matter. I 100% recommend NobleBank!
May 2023
Friendly and knowledgeable staff members make banking easier
