SONS Ford Auburn is dedicated to providing an excellent car-buying experience, offering a diverse selection of new and used vehicles. The dealership prides itself on serving customers with high-quality cars that meet their needs. Staff members are known for their professionalism and commitment to customer service. Reviews highlight the exceptional assistance offered by salespeople, with one customer praising a representative for going above and beyond during their truck purchase. Others commend the knowledgeable and friendly nature of the staff, who are willing to help with everything from moving belongings to offering installation services. Service communication is consistently described as outstanding, ensuring customers feel informed throughout their vehicle maintenance. While some customers noted that prices for repairs can be high, they appreciated the confidence in knowing that the work was performed to Ford standards. Overall, SONS Ford Auburn is recognized for its helpful and caring approach, making it a recommended choice for anyone in the market for a vehicle.