SONS Ford Auburn is dedicated to providing an excellent car-buying experience, offering a diverse selection of new and used vehicles. The dealership prides itself on serving customers with high-quality cars that meet their needs. Staff members are known for their professionalism and commitment to customer service. Reviews highlight the exceptional assistance offered by salespeople, with one customer praising a representative for going above and beyond during their truck purchase. Others commend the knowledgeable and friendly nature of the staff, who are willing to help with everything from moving belongings to offering installation services. Service communication is consistently described as outstanding, ensuring customers feel informed throughout their vehicle maintenance. While some customers noted that prices for repairs can be high, they appreciated the confidence in knowing that the work was performed to Ford standards. Overall, SONS Ford Auburn is recognized for its helpful and caring approach, making it a recommended choice for anyone in the market for a vehicle.
Buck, Jody and the entire team are highly recommended. Third or fourth new vehicle purchased at SON’S Ford!
June 2026
Gary 'Doc' Orvis wrote the book on customer service! Son's Ford customer service team is the best ! Their Technicians are very well trained, experienced and very thorough!
May 2026
My salesperson Name was faith she was great kind considerate understanding no rushing no games straight forward and honest I would send my family to her she took good care of me
