Tru by Hilton Auburn offers a pleasant and welcoming experience for guests. The hotel features a well-designed main lobby with quiet workstations, a pool table, and board games, providing a comfortable environment for both leisure and business travelers. The hotel's breakfast options are described as decent, catering to the needs of its guests. The staff at Tru by Hilton Auburn are praised for their exceptional service and dedication, particularly the housekeeper Jasmine Graham, who ensures that guests' needs are met. The hotel also provides complimentary amenities, such as free apples at the front desk, which are highly appreciated by visitors. Guests who have stayed at Tru by Hilton Auburn have expressed their satisfaction with the overall experience, highlighting the cleanliness, fresh breakfast, and the considerate treatment they received, especially during emergency situations like hurricane evacuations. The hotel's convenient location, within 10-15 minutes of various attractions, is also a positive factor for guests. The hotel's leadership, particularly the efforts of an employee named Robin, is recognized for their outstanding customer service and professionalism, contributing to the overall positive experience at Tru by Hilton Auburn.
The Auburn location is wonderful, and I would highly recommend staying here
June 2026
Dekeisha did a wonderful job getting my room ready early. Bri, Brian, Alliyah, and Kalinda were all kind and attentive in the lobby. Everyone I encountered during this trip was wonderful and I'm happy to see all of the positive changes at the property. Looking forward to the new rooms next visit! Thank you!!
May 2026
Had a quick stay over while traveling, the staff was great.
