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“Delivery drivers from KY: I-65 SB to I-20 WB/I-59 SB to exit 108. Turn left at the end of the ramp. Bear right at the split. At the left curve, turn right at the 1st store entrance. Stay far right in the lot or you won't make the turn around the building! The unloading ramp is on the opposite side. Friendly staff. Do not break the seal!
NOTE: The entrance gate is only open during business hours. For overnight parking, have to arrive the day before delivery while the store is open! The store will unlock and open the exit gate when you're ready to leave.”
“The sweetest staff that truly care about the fur babies they care for. My baby is skeptical about all new places and people, but they made her feel comfortable! Good job team!”
“Excellent selection of pet products. Friendly and helpful staff. Rewards and pricing very competitive with online suppliers and we appreciate ability to shop at our local store.”
“Had what I needed. The cashier was very sweet and personable. She took an interest in my cat (based off what I bought). She seemed to enjoy her job. I wish I had gotten her name but she was working at the Grove location in Hoover, AL on 2/23/26 in the afternoon. She has brown long wavy hair. Good customer service can be hard to find these days but she nailed it. I hope you will let her know.”
Pet Stores
Pet Stores
Pet Stores
Pet Stores
Pet Stores
“What a great petdad shopping experience this store is. I have horrible social anxiety and it never gets triggered here due to being around so many animals and animal lovers. From the friendly and knowledgeable managers in Angel and Tim to the cashiers and stockers like Donna and Alejandra and Maddy, this store provides the least amount of hassle in my pet care day to day for my dog Honey. Aside from her excellent customer service, Alejandra is also a Spanish speaker so that makes being as detailed as possible with my pet care questions that much easier, as Spanish is my first language and English is my second language. Nate and Deedee never bat an eye to show me what treats and toys would be best for my Honey girl. I commend this store and its employees. They all deserve raises. Si no hablas inglés, no hay falla, solo busquen a la empleada que se llama Alejandra, y ella si sabe hablar español y te ayuda con lo que sea.”