The UPS Store #5790 in Bessemer is a locally owned and operated business that provides a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located on Morgan Rd behind Arby's and Waffle House, it offers convenient and accessible service for customers. The staff is generally friendly, professional, and dedicated to helping customers with their needs. Many reviewers appreciate the friendly atmosphere and the kindness of employees, with some mentioning staff members going out of their way to assist, especially in handling returns and accommodating special requests. The store is praised for its reliable shipping options, with packages often arriving on time and at reasonable prices. Customers also value the convenience of the location and the ability to quickly handle various services. However, there are some concerns about the early morning staff, who have been described as running customers away and providing high shipping quotes, which caused frustration. Despite these issues, most reviews highlight positive experiences, emphasizing the helpfulness and friendliness of the staff, and overall, the business receives high praise for customer service and reliability.
I arrived there after 6 almost 7 and i was struggling with my packages the employee (Watson) he opened the door and helped with everything he was so nice and polite
May 2026
I guess I'll keep trying to make it easier for myself. However, the process was not as bad as anyone thinks.
April 2026
Dee at the PARKWOOD RD STE 109 BESSEMER STORE PROVIDED ME WITH SUPERB CUSTOMER SERVICE
