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March 2024 by Andrew S.
I have been shopping here for several years now. The prices on new items are pretty much MSRP, but you can find some good deals on used items. The service is always great. The only issue I have is when tradeing in used items you really won't get much at all. If you have any collectibles it's probably best to sale on ebay and just take the mass produced popular items in to trade. Always take store credit because the cash option is usually about 1/2 of the store credit option.
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March 2024 by Rhett B.
I come here a lot, and the experience varies a lot. Sometimes the selection is good, sometimes it's bad because it's a second hand store. The value also varies a lot. Some things will be $20 over priced, but sometimes it will be $20 underpriced. But the service is the worst part. We have stood at the case where they keep all the more expensive case for 10 minutes just waiting because they are so slow. That is the only bad part about here, but it still gets four stars for how good the value and selection can be, weather it's video games, manga, regular books, Legos, collectible items, or music, there is something for everyone here. Like I said earlier, it's a second hand store, but they have new and used things, so the prices vary in that category too. But since this place has been my favorite place to go for the past five years, and I've gotten a lot of good stuff here, I would say it's worth coming here.
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October 2023 by Rachel Weaver
First time here but everything was amazing. Unique selections, things that I haven't seen at other book or game stores, and great prices. They have so much to look at and it's well organized.
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October 2023 by Michelle Cisco
I loved this store and it's used books sections. If I lived it Birmingham it would be a new favorite place. The staff was also very friendly and helpful. I recommend this place.
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October 2023 by Josie Kelley
This place is really big and cool, but it's kind of overwhelming and hard to navigate. I wish they would separate the used items from the new items because one book will be like $10 dollars and another of the same ones, in a different condition, will be like $6, so it would be easier to know when you're getting a deal. The people that work here are cool and the store is very clean. I brought books in to sell and that process what very easy. I will say about the books though, I brought in like 25 books but only got $7 cash or $13 store credit for them. I thought that was pretty wacky when one of the books I gave them, they had on shelves for $11.50. I understand having to make profit but at that point was it even worth it to bring my books to you? I could sell them myself. I know I sound a bit passive aggressive to this place because it is nice, but I just feel like it could be better. I know this place makes a lot of money so I dont know why it sells used books at full value but wont pay you good enough for the books they'll make a good penny on over some time. Anyway, it is a great book store because theres a LOT to choose from. Its half second hand, half new. So some good prices, some not. I do recommend going though.
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October 2023 by Jill
Will never ever visit this store again. The service was bad and their book buy-back price was a joke. The books I presented did not have ripped covers and were not bent unlike many of the ones on the store shelves. We had some of the same authors and they wanted anywhere from $4 to $6 for an individual used book while they wanted to give me roughly $6.25 in cash or a $12.50 store credit for the two plus boxes that I brought.
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October 2023 by Joshua Krasnisky
This is more than a Bookstore! The drive there is a hassle but it's an amazing place. Huge selection with lots of deals. They also sell and buy used books and collectibles. I think I saw a Lightsaber last visit. If you want a good book to read check this place out. They have stuff that the other big box stores don't have too. Highly recommend!
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September 2023 by Karen H.
Employees are rude and all seem unhappy. Also, they are quite critical of the books you are trying to sell. It's far from a welcoming or pleasant shopping experience. I've given them a few chances to improve. They haven't. I wont be back!
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September 2023 by Baali Mai
I visited this bookstore for the first time and instantly fell in love with it. The arrangement is impeccable, and I was able to find all the books I was looking for. The staff's generosity added to the wonderful experience.♥️♥️♥️
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September 2023 by Carol R.
2nd & Charles ... I will NEVER step foot into that store again!!!! Don't go there to sell anything. You'll almost make more money giving it away. I brought in an entire tote of hardback books and two unopened DVD sets and was given $7.80. What a scam!!!! Additionally I had to present my ID TWICE, give my email, cellphone number and a FINGERPRINT for them to do business with me!!!!
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August 2023 by Werewolf Lycan
Great place for book lovers! Most of their books are used, and many of them are marked way down from the cover price. You can find rare and out of print books that cost a lot more on eBay and Amazon. If you live books then this store is a MUST VISIT. The store will also buy some (but not all) of your used books, CDs and DVDs or let you trade them in for store credit.
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August 2023 by Brent D.
This is one of the best second-hand retail stores I've ever been to. At 2nd & Charles you can find an ever-expanding selection of new and used books, movies, music, games, toys, accessories and pop culture merchandise. I've been coming to this particular location since it opened in Hoover 15 years-or-so ago, its main draw for me being the extensive selection of new and used books. I've also sold my used media here (old standard def DVDs and Blu-Rays). My one complaint about this place is the lack of sales associates out on the floor. The footprint of this store is gigantic, so if you're in one of its far-reaching corners and you have a question, there is almost never anyone around to help you--you basically have to schlep to the checkout counter, wait in line and then ask someone at a register. Other than that, this place is one of my favorite weekend hangouts. It's great for hours and hours of browsing among books and merchandise of all kinds.
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August 2023 by Henry McIntire
Great selection of new and used. One of my favorite places to wander around. Checkout is usually a slow process so make sure you give yourself plenty of time if you have somewhere to be.
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August 2023 by Jerry JCS Walker
Nice store. Disappointed. They advertise the store has vintage 8 track tape players...I drive 55 miles to find nothing at the Hoover Hwy 31 Store.Just goes to show you you can't trust the Internet or what you see online.
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August 2023 by Kevin G.
It's great I loved it I went to the store just to check in a big five nights at freddy's fan and they has the 2016 Bonnie like that's wild they have a ton of other thing like book,pops,marvel'Lego and ect. I loved it and I think you will too.
