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January 2024 by shedrick brown
Good knowledgeable service ?
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September 2023 by Timothy Christian
Alternator died on my truck. Lowe was very helpful and went above and beyond to help me get back on the road. He had the right alternator in stock. He also tested and charged my battery. I highly recommend his service to everyone. He helped my family in our time of. I am truly thankful and blessed to have met him and the rest of the staff there.
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September 2023 by Bobby Hall
Advance Auto shouldn't have women... Didn't have no knowledge of car's
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June 2023 by Georgia Blair
I needed a wiper and everyone was helpful .
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April 2023 by Josh Waldeck
This is absolutely one of the best advance auto parts locations that I’ve visited. Lowe was extremely friendly and professional. In addition to quickly helping me find the oil filter I needed, he expressed genuine concern for my safety in confirming that I had jackstands for my oil change. I will definitely be coming here again!
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October 2022 by Carsandra Jones
GREAT HELP. MY GO TO FOR CAR PARTS.
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September 2022 by Paula Thomas
They're just trying to overcharge for everything and definitely will not work on your car on Saturday. They pretend as if they're going to work and then they'll run the bill up, just to hear you say that you can't afford that. Don't use Valley Ave!
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August 2022 by Lovanda Calhoun
Rude employees and very slow.
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August 2022 by Carl Emmons
Demitrius - THANK YOU! - I was in trouble today with a Tahoe that was likely not going to start one more time. I had tried a competitor who was out of stock and sent me somewhere else. The next location had stock but nobody to install the battery. I then tried calling two other locations of this same competitor store and they put me on hold and never came back. So, instead of calling the business my original battery was from, I was in trouble and had to act fast. I changed companies and called the Bessemer (Dennison) Advance Auto Parts and Demitrius answered quickly (already a step ahead of the competitor stores). He informed me that the battery I needed was in stock AND that he could help me install it. I get to the store and he rang me out quickly. He wheeled the battery cart to my Tahoe and got to work. Look, I get it, installing a battery doesn't sound like a ton of work.. but this was different. It's absolutely ridiculous how hot it is outside, he's having to do this work in the sun, and batteries aren't light. On top of all that, this Tahoe has at least five different bolts he had to undo and two different metal arms he had to remove to get to it. The computer showed that this was a 45 minute job and when we looked at the battery spot, we finally understood why. What I had him do was miserable by anybody's standards. But instead of complaining or putting it off, he was so helpful and never showed any signs of a bad attitude. After he finished, my car fired right up and I was on my way. Long story short: I was in a really tough spot and Demitrius saved my day and had to suffer a good bit to do so. I am so appreciative of you! I will now shift my business to Advance Auto Parts over the competitor moving forward!
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March 2022 by Luretha Yellock
Customer service was awesome!
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February 2022 by Lori Grace
Helpful a gentleman put my windshield wipers
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February 2022 by Sam Evans
Staff was very helpful
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December 2021 by Hannibal Baelish
Extremely helpful staff. Excellent customer service. Everyone went out of their way to help me with my issue. I would absolutely come here again
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June 2021 by Joe B
Clean well stocked, attentive staff. Always a pleasure.
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April 2021 by Youlanda Hall
The key fob battery to my Altima had gotten low and read that it needed changing. I went to Advance Auto parts and they were very gracious. They helped me find the right battery for the year of my vehicle and replaced the battery for me. Customer service was excellent. I give them 5 stars. Advance auto parts on Dennison Ave in Westend. Visit them for all of your auto needs.?
