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October 2023 by Shane Roberts
Easy to work with and did a great job on my wife's sunroof
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August 2023 by Kaitlyn Rodgers
GREAT SERVICE!! Highly recommended! Professional, quick and they get the job done! 5 stars from me
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May 2023 by Pilin Cruise
This company is an authorized Katzkin installer and I took in the vehicle to have the leather covers installed. The employee was not able install the kit. The owner claimed that Katzkin messed up the order and the covers were not done properly. The vehicle was taken to another installer and they were able to install the covers with NO ISSUES!!!!! This company lies. Do not use them. Once something goes bad, the owner turns ugly.
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April 2023 by Kiersten Howard
Fixed a shattered sunroof within a few hours, kept in close touch until the glass arrived! Great service.
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January 2023 by Denise H.
They seemed like they'd be more interested in getting a root canal than helping me. I suppose there aren't many businesses that do what they do so they can get away with having well below par customer service.
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January 2023 by Courtney Bennett
I had a great experience with this business. My convertible top was 18 years old and had begun to leak. I dropped my car off on Monday and picked it up with a brand new top on Thursday. Everyone I interacted with was friendly. I was also charged the price I was initially quoted.Service: Upholstery installation
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January 2023 by Shane O.
Terrible customer service. I was told my car was too old for them to work on it. The front desk man told me my Actuator motor was broken and refused to even look at it. Then told me I should take my car to the junk yard.
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December 2022 by Charles Thomas
Professional, efficient service. Sunroof glass replaced quickly.
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November 2022 by Savannah Mellon
Amazing burrito! Just what I needed. The regular was so full, it popped open. Can’t imagine how big a large would be! Clean place, very friendly staff, little patio outside.
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October 2022 by Truportrait
I got my headliner replaced for my convertible top last month. Originally, I was advised I would receive a receipt for parts. Upon picking up my vehicle, I requested receipts to ensure I was not being overcharged. I was told I could not receive the receipt or see the prices of my parts but instead to call the company myself. A piece needed for the top was not ready when my car was ready for pickup, so inconveniently, I had to return to get additional piece attached. I looked into my console because I saw a broken piece and took the vehicle back up to Alabama Autotop. Dave said “he may have broken the piece because it’s not much room in your car to work with.. he could’ve leaned down on it while pressing on the top” however “I wasn’t informed about it so there’s nothing I can do about it”. Unacceptable and shows very low integrity.
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October 2022 by Ceaf Taylor
Took the Mercedes’ all to them for a estimate was quoted a price to fix my roof they said it was ready and when I picked it up paid them 2500 dollars he said they didn’t have the capability to fix the electrical and it was just my problem no warranty no help whatsoever highly recommended you look elsewhere top still does not work. Let’s the windows down and my roof liner is trashed from dirty fingers all over it
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October 2022 by vera sellers - Graves
I’m not satisfied with the work Alabama top did on my vehicle. They replace the sunshade in my 2015 Nissan Marano. before I took my SUV to Alabama tops I didn’t hear any wind from the top of my vehicle. When I receive my SUV back driving home I heard the wind coming from the top on my sunroof. I talk to them on three different occasions and they would not do anything to fix the problem. I offered to pay for whatever the problem was and they wouldn’t do anything. Very unhappy will not recommend them to anybody.
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October 2022 by Deborah N.
We had the top replaced on our VW Beetle three and a half years ago. The glass separated from the canvas not long ago and we were told to bring the car back to the shop and they would replace the top for free. So, today we drove two cars from Montgomery to Birmingham. We knew it would take them a few days to do the work and we had to drive our other car so we could get back home. We walked into the business with our SIX YEAR warranty in hand....ready to leave the car with them. The owner informed us that we had gotten 4 years use out of the top and they could not honor the warranty. He told us that he didn't even know who the manufacturer of the top was but he knew from experience that they would not replace the top. I asked for the manufacturer's phone number and was told it "would take a lot of legwork to find the manufacturer's name." He also told me he wasn't going to "play this game" with me. We have contacted our lawyer and will proceed from there. The owner might find that the legwork needed to fight a lawsuit might require a bit of "legwork" on his part. He would have been better off to do the right thing to begin with.
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June 2022 by Jamie Guyton
These guys replaced the sunroof in my F150 as part of an insurance claim. Couldn't be happier with the service I received. Dave was excellent to work with.
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June 2022 by Raymond S.
i own a 350 z and the top is having a problem going up and down told them the problem before i brought it in they stated they could fix it left it over week later called and said needed new bans said fine another week went to get the car and the top worked left went to use it didnt work took it back two or three days later manager called stsed his top man had a heart attack and would be out for 9 weeks and they would call me i gave them the benifit of doubt and said o k im still waiting for the callo i didnt realize they were liars would not reccmend them for anything very sorry auto top shop cant fix a top no matter what the problem is plus they dont tell the truth
