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August 2023 by C Coleman
Outstanding customer service and very friendly attitude!
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May 2023 by Mark David Roberts
Worst credit union I've ever dealt with
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May 2022 by Nqobile Mhlongo
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Kelly Robert my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with Kelly Robert, contact via
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September 2021 by Jon Pogue
Great people
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April 2021 by Vandez Hardrick
Awesome customer service, branch manager is very helpful and gets the job done. I would recommend ACCU to any of my friends and family!
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April 2021 by Shaundrica Nunn
Regina And Linda Was awesome today they was very helpful setting up my checking account .??I really appreciate the help
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March 2021 by Tim Jones
Always perfect. Chrystal and the gang at the Tuscaloosa branch have always been super helpful and courteous for my home equity and vehicle loans!
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March 2021 by Courtney Strickland Bunn
Crystal at the Tuscaloosa branch has been so helpful to my family over the years. Highly recommend Tuscaloosa branch
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February 2021 by TaLeah Demastus
Excellent staff @ Russellville branch.
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February 2021 by Freddy Vargas
Highly recommend banking at ACCU! Especially the branch at Russellville. Hillary and all the ladies go above and beyond & will answer questions and help you in anyway they can! My personal & business accounts will always be at ACCU!
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August 2020 by Keith Hyatt
I just financed my new truck thru ACCU. Regina Pickens was the reason! The dealership had many finance company options but Regina was the only person to show genuine concern for me. She went over and beyond to give me the best options for my budget. She blew all the other lenders away. Because of her, ACCU will be my first choice when financing a car. Thank you so much Regina!
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June 2020 by Heath Bowen
Worst customer service I have an auto loan with this bank which they have switched systems for automatic drafts but it's up to the customers to switch. The links they forward do not work. No one at the branch downtown Birmingham are willing to help. Don't do business with them it's been a hassle for two years now since I purchased vehicle.
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June 2020 by Britany Leigh
CUSTOMER SERVICE!!!!!!! Candy in the Mobile branch should not be in customer relations what's so ever at all. She is a dishonest person who should not even be affiliated with a job that handles people funds. She blatantly lies to customers, she denies customers their rightful acct services. She denied me an appt to withdraw funds from my account, she then lied stating appts cannot be made. When she was called out on her lies based on the info of signs on the building itself,
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May 2020 by Darren Mullinax
My grandfather opened an account for me here ten years ago. It used to be the best in town, but quality of service has been going downhill since they hired a new branch manager (loan officer). The auto & credit card rates are still low, but be prepared to deal with rude staff if you decide to bank here.I will edit my review and give more stars if they hire a new manager.
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December 2018 by D. Crawford
Been a member for more than 20 years and when I need them the most. They have shown me that they are a company you can't count on.
