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February 2024 by James Shinn
A family member was in a wreck and taken to UAB hospital. His dog "Bama" survived the wreck and was taken from the site to the Clinic by a wonderful person for care. The Clinic cleaned and cared for Bama until we could get there to pick her up. Our family will always remember the kind lady that rescued Bama from the roadside and all the Clinic caregivers that treated us so well and reconnected us to Bama. Love you all.
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February 2024 by Emily Taylor
We drive all the way from Trussville to take our dog here. Everyone is so exceptionally nice! And sometimes it’s seems like our dog never wants to leave
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February 2024 by Roger Smith
Great staff. Always helpful and friendly!
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February 2024 by Gabby H.
They take great care of my puppy!
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January 2024 by Michelle Johnson
Always so accommodating and kind to our pets. We board and utilize the vet care.
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January 2024 by Juston Dailey
Always very knowkedgable about my pets
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December 2023 by Ja W.
vets take the time to explain your dogs health or illness with you. They truly care and know their stuff.
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September 2023 by Alexandra Presnall
I was recommended Altadena by some work friends. I boarded my perfectly healthy dog for 5 days. When I dropped her off I should have known how careless they would be with her, they had never seen my dog before. Didn’t ask me any questions about her just took her back. Fine, while I was on vacation I tried to call to check on her, no answer. Left a voicemail, no call back. I finally go to pick her up, get her in the car no one says anything to me. I discover she has something wrong with both ears and is visibly shaking her head. I call them and ask if anyone noticed this and they say “we don’t have any notes”. So I take her back up there. They examine her, she has yeast infections in both ears, AND aural hematomas in both ears. They were also giving her 2 trazadones a day. Never got my permission for that. My dog took 2 days to get back to her normal self. They never offered an apology, never called to check on her. The doctor seemed annoyed with us being in their office. I do not recommend this office I’ve experienced better hospitality at gas stations.
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August 2023 by Edward Smith
Caring yet efficient and professional. Everything was explained so that I could understand it. Very happy with the vets and staff. My cat likes them too! See how relaxed he is after the appointment?⬇️
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June 2023 by Makenzie Wilson
We’ve had a fantastic experience using AVAC! Biscuit had daycare twice a week and was very well taken care of. The daycare service and vet visits were very affordable and the staff is amazing! Thank you all for taking such great care of Biscuit over the last few months! Best clinic around.
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June 2023 by Julia Gale
They were so so kind and helpful. I needed to print something urgently and they were so kind and let me just send it to them and print it. I haven’t used their pet services yet, but I most definitely will be because of how kind and responsible they are. Thank you guys so much again!!
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June 2023 by Timika Jordan
I have been using this vet clinic for 10 years and never had an issue until recently. Amy at the front desk was extremely rude and condescending and implied I was a liar. She did nothing to ease my concerns. Even when she approached me, she did not greet me like most front desk staff. I have decided to take my business elsewhere.
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April 2023 by Stewart Prentice
Great staff. Helped me out after my dog passed. Even got a pawprint back.
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February 2023 by tiffanie
We recently started using Altadena Valley Animal Clinic and couldn't be happier. Every staff member we've met has been extremely professional and treats our two dogs as if they were their own. Dr. Cooley is our veterinarian and she is amazing beyond words. We feel confident with her caring for our fur babies and feel lucky to have found her.
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February 2023 by Samantha Boyd
The vets and the techs are very nice and knowledgeable.They took excellent care of my dog. Some of the receptionists are not knowledgeable or listen. You can also hear some of them gossip from the back room behind the front desk. Because of issues from the front of the house, I can no longer bring my animals there.
