-
November 2023 by Jonathan T.
Run from America's Worst. They added a $4,615 fee to my auto loan. I paid the entire loan in 3 months just to get away from this terrible company. Evem though I paid the entire balance in 3 months they would not remove the $4,615 charge. (They said my insurance deductible was too high) $4,615 sounds like a lot for 3 months of insurance I didn't ask for or need. Hopefully the jury will agree. I gave them 1 star because 0 stars was not an option. The customer service was also a nightmare. Minimum hold time of 30 minutes. Their app is a joke. Go anywhere else.
-
June 2023 by Trinity
I do not like this bank for multiple reasons. They do not answer the phone at all, terrible service when it comes to cash and checks.. go to another bank, don't do this one.
-
March 2023 by Jsjdhdhdhhd H.
By far one of the worst credit unions to bank with. No one can tell me why my debit card dosent work & I have money in the ban. The debit card manager AMY is very rude & unpt as they all are here at AM FIRST
-
December 2021 by Shehu Basiru
Good work deserve good recommendation I saw testimonies from several people on a page talking about MRS ELIZABETH BAYS and i also decided to give it a try if i would share mine also. I made an investment of $500 with her and got $6300 payouts without stress. Thanks alot MRS ELIZABETH, you are heaven sent i highly recommend her to you all and you will be glad you did it,
-
November 2021 by Abubakar Muhammad
It will be bad to keep this alone to myself I came across the best binary expect ever Mrs Susan Ryan who really help me to invest, she is very honest and diligent in her work. All I did was invest $500 and within 4 days she made $7000 profit for me. Contact her via
-
July 2021 by Samuel Knopf
This Branch of Hwy 280 doesn't deserve 1 star after being turned away today! Im a disabled Veteran with a small dog I have in a bagfor my anixty she is 8 pounds because on my PTSD I received after a 22 day comma while in the Army back in 99.I (WAS)going to open a checking account were all my disability benefits would go to so I could easily pay my car but being turned away make me think how little this place cares about Veterans needs.someone should get fired for making me go through this having to go to a different Americas 1st location were me being disabled isn't a problem.
-
July 2021 by Dillon Iiv
Wanting to trade for a long time now but I have not been able to make any profit. I saw a review on a page about Nicolle Johnson and I must confess that she is the best trader. She managed my account after I invested $500 I got $6,000 in a week. Wow
-
May 2021 by Jenise Tj Fountain
I visited the America's First Federal CU on Parkway East (crow dr?) and spoke with Courtney. She provided excellent service. She mad sure I felt comfortable asking questions and was incredibly knowledgeable and helpful. It was a great visit and it made me happy with my banking decisions.
-
April 2021 by Emily Tucker
This bank location has gone down hill in the last year. I am sick of going through the drive thru to deposit a check only to have to call them back to undo the incorrect deposit. Once an entire zero was left off. I am also fed up with the lack of managerial staff. If transactions need manager’s signatures, they need to be there to sign. I was told “no one is here” for the millionth time today, so I drove all the way to Vestavia. Same issue but the young lady picked up the phone and had my check deposited in minutes... the same thing the teller at Inverness could have done. I’m about done with this bunch.
-
March 2021 by Essence Young
Customer service sucks! Fool me once shame on you fool me twice.. I will never be back ! it’s a shame that I have to go all the way to Hoover to get good customer service, oh well. If you don’t like your job quit!!!
-
January 2021 by Chris Guttshall
Until recently everyone at this branch has always gone above and beyond to make me feel like a valued customer. I liked going there because they knew me and greeted me by name. I’ve dealt with Geri several times and her lack of friendliness and willingness to help is not what I’ve grown accustomed to with this branch. I’m not sure if it’s under new management but the customer service has definitely declined lately.
-
July 2020 by Suzanne Cooley
My parents have been a member of the Talladega branch for 20+ years. Recently while my dad had been very sick and required surgery, someone was able to obtain their card info and stole $1400 from their account. They will not refund my parents money because the said they think my parents did it. My parents are on a fixed income and $1400 is a lot of money. Y'all should be ashamed of yourselves not wanting to refund the money back on a 20+ year member. I'll make sure everyone I know doesn't bank with y'all. If I could give it zero stars I would.
-
June 2020 by Leah Miller
Edit: I did have a representative reach out to me and listen to me about what happened. Very nice man who I spoke too. He was very sincere and apologized for the experience I had. This meant a lot to me. One thing to add that upset me, apparently my checks were returned on the 17th but again I was not called or notified in anyway for some reason. I feel like the Gardendale branch needs better communication with clients. I’ve decided not to close my account for now, but I have
-
April 2020 by Jordan Haines
Top notch bank. Their customer service is second to none, and they keep their customers interest at heart. I've banked with them for over 5 years and highly recommend them.
-
December 2019 by Ricky Gilmore
They will charge you 8 dollars a month for a checking account.
