Bailey Brothers Music Company is a highly regarded music store known for its exceptional customer service and knowledgeable staff. Customers praise the staff's willingness to help, whether it’s finding the right instrument or offering valuable advice on gear. Waylon, a prominent staff member, is frequently mentioned for his helpfulness in educating customers about guitars and providing personalized recommendations. The store has a diverse range of instruments, including plenty of Gibson guitars, and offers services like free setups on new guitars. Many reviews highlight the positive experiences of customers who appreciated the staff's honesty and commitment to ensuring they make the right purchases. From assisting in selecting the perfect guitar for a loved one to offering practical solutions for playing challenges, the team at Bailey Brothers goes above and beyond to create a welcoming atmosphere. Customers express satisfaction with their purchases and the quality of service, making it clear that Bailey Brothers Music Company is a trusted destination for musicians of all levels. Whether someone is a beginner or a seasoned player, they can find support and a great selection of instruments at this store.
Great selection and service. Erskine is awesome and always very helpful. Victor is great for guitar lessons. Very knowledgeable and patient.
January 2026
We rented an instrument through Music and Arts and had multiple issues at other places getting our instrument serviced/traded in. This Bailey Brothers is the FIRST location that had everything we needed and understood the program. It was worth the drive!
November 2025
Great visit with David he was soo helpful and full of life !!!! We need more like him
