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March 2024 by Imani Cody
I went there today to cash a cashier check from Land of Lincoln located in Decatur, IL where my dad passed away, it was the money from his insurance. They asked me 5 questions about the amount back to back without giving me a chance to respond and ended it with it’ll be a two day hold on it with a nasty attitude. The hold wasn’t the problem it was the two attitudes in my face. I left with my check took it to the one on the southside 30 minutes before they closed the lady was very pleasant and called to verify it right than and I walked out with it in my account no hold. Make it make sense
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July 2021 by Richard Baxter
We love Bancorp. They do a fantastic job, are friendly, and we trust them with our business and personal accounts. Easy to get in touch with, and do business with. Thanks for all you do!
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August 2019 by Josh Dodds
Worst bank ever. No customer service, impossible to even use account. Not open on Saturday. DO NOT consider this bank. Rather give my money to Bernie Madoff.
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March 2017 by John Whitson
Great customer service. Ben Walker and his staff has consistently provide top notch service and jumped through hoops when necessary.