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February 2025 by Abby Beaty
Miss Izzy is working that front desk like a pro, and is always such a pleasure to work with. I never know what to do at the bank, and she’s always there to help me!
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December 2024 by Kim Philpot
We were fortunate enough to be able to meet with Ahmed Yahia. He was able to provide us with excellent customer service by assisting with getting a higher interest rate for our money market. He is very knowledgeable and followed through with a Phone call 2 weeks later to see if we needed anything.He also suggested new products that PNC offers which were beneficial.
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September 2024 by Christina Horton
Was assured multiple times that a situation involving check fraud would be handled and was given false information by Cesar and Ahmet.
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April 2024 by Skylar Seeley
They installed a new outside ATM that works great. I went inside for a deposit slip for the first time and the woman inside was very friendly and helpful. 10/10
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July 2023 by Dee Smith
PNC is customer friendly very accommodating and so for a pleasant place to do financial planning. They have drive-thru as well as drive up to the window service. On this day I had to go to the teller counter I was there to do a debit card cash withdrawal that was recommended by my credit card provider. Unfortunately the device to do cash withdrawals was inoperable and they suggested I try another bank other than their branch named bank, that's only because they're the only one in my vicinity.
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March 2023 by Uncle Bob
One of the worst banking experiences of my life of 43 years!
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March 2023 by Joshua
One of the worst banking experiences of my life of 43 years!
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July 2022 by Allison Page
This people at this bank are rude and disrespectful they don’t know when a honest person is try to get money out and when someone is robbery the bank
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October 2021 by K P
Mr. Peter did such and amazing job. I was finally helped and he was so personable and absolutely gorgeous! He definitely needs a raise ASAP!!!!
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September 2020 by Graham Ingram
If I had a dollar for everytime I got to Compass and it was inexplicably closed I wouldn't be using Compass Bank anymore. Please for the love of God update your Saturday hours so I don't spend my Saturday mornings driving all over town trying to find a bank. Terrible terrible terrible customer service.
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August 2020 by Jamie Copeland
This is not a good bank. Stay away. They didn't allow me access to a deposit for 10 days, lied to me about when it would be available, & continued to charge overdraft fees for bills I had to pay when I had plenty in my account to cover it. Very poor customer service & ethics.
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August 2020 by T “Lady T” CL
This location needs better management and scheduling. There's usually only one teller working both the walk-up counter and drive thru. There are more employees behind the desks and they looked bored with nothing to do. The coffee is a hit or miss because sometimes the machine doesn't work.
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May 2020 by J Cope
This is not a good bank. Stay away. They didn't allow me access to a deposit for 10 days, lied to me about when it would be available, & continued to charge overdraft fees for bills I had to pay when I had plenty in my account to cover it. Very poor customer service & ethics.
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March 2020 by Anna G.
I waked into this establishment, and asked to cash a check, and the african american lady at the front told me that I can't cash a check there if I don't have an account, so I respectfully left. I then called my fiancé who DOES have a BBVA account, wrote him a check, and was going to have him deposit it into his account since that is absolutely within my rights to do and I didn't want to press them to cash my check if it wasn't allowed. My fiancé goes in, attempts to deposit the check I gave him, the lady saw my name on it, and attempted to deny him. He basically had to throw a fit to literally let HIS BANK deposit a check TO HIM. He had his ID and all necessary info to verify it's validity. absolutely ridiculous. I wanted to also add that the lady made very condescending and rude remarks such as "I'm not sure who that person was, I don't want to assume their gender because you never know these days, but we can't accept your check because I can tell it's from her and she was just in here." ...so much wrong with that statement. That was for sure her way of saying your fiancée looks like a man and I see she found a way to do what she wants to do even though I wanted to deny her because I don't care about my job or my customers. Very disappointed with this interaction. That type of front desk person is cancerous to a business and I would highly suggest that upper management do some reconsideration or at least reprimand.
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December 2019 by T CL
This location needs better management and scheduling. There's usually only one teller working both the walk-up counter and drive thru. There are more employees behind the desks and they looked bored with nothing to do. The coffee is a hit or miss because sometimes the machine doesn't work.
