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January 2024 by Bobby Stevanus
My delivery guy was very pleasant and very professional. He had my bed installed and completed in very quick time. My experience was very pleasant indeed.
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October 2023 by Elise S Pettis (Elisecapiesh)
My husband and I knew what we wanted when we left the house. We are both huge fans of our Purple brand mattress and pillows, so we knew when we upgraded we would be staying with a Purple. We just wanted to know which one and if it was worth it to get it in store or online.The sales rep, Brandon, was so helpful answering questions we had and even the offers we had seen from competitors. He was able to get us everything we needed and more by matching online offers from the Purple website! Ended up leaving with the mattress we had been dreaming about, a protector, a set of sheets, and free delivery!The delivery day was also very convenient! Brandon told us what day it would be arriving and that they would give us a call in the morning for a delivery window and another call when they were on the way! We were able to get everything set up and ready in just a few minutes! (No waiting around all day)The delivery guys were awesome! It was so nice to not have to worry about carrying the heavy bed or trying to unroll it!Go in store! Don’t buy even the online brands from the website! It was worth every penny!
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October 2023 by J.L. Augusta
I bought a bed frame the other day and it was given to me with a huge forklift rip in the box. It's something that happens by accident. They don't use forklifts so they company that delivers to them were most likely at fault. You have to look over your products though. That said I went to the store I bought it from and showed him. At the time I purchased it I was told I could return if unopened then it changes to I can't authorize returns but I can replace it for you. I don't expect anything less. That was the second issue but at this point I just wanted a frame not ripped up for my new mattress. I go the next day and pickup the new one. It's not ripped up but the frame isn't made well and I had to put something underneath it so it wouldn't snag and rip my mattress. Too many sharpe pieces of metal for a bed. One piece looks like a manufactured mess up and a sharpe piece of metal sticks out that shouldn't. I'm not satisfied with my frame but I will make it work temporarily. I recommend anyone getting a bedframe to order online from a bed in box because they all allow returns if you're not satisfied. Bedzzz Express does not. They were very friendly and have some nice mattresses in stock but after this I don't see myself buying anything from this company again.
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October 2023 by Connie Hopper
Craig the salesman was very helpful and very knowledgeable of the product. Enjoyed the experience. I will highly recommend Craig and Bedz Express.
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October 2023 by Tara Payne
Brandon was very nice and knowledgeable. He made the whole experience very pleasant.
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October 2023 by Prerana Rodrigues
Craig was really helpful and informative. Overall a very pleasant experience
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September 2023 by jack Standridge
Very friendly and helpful place to shop for a mattress.
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September 2023 by Linda HAMBRIGHT
Informative, experienced. We were allowed ample time to decide which mattresses suited us best. Our questions were answered and the salesman was amazing. The delivery process was excellent and they were careful and even arrived early. I highly recommend Bedzzz Express.
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September 2023 by ValULife More
After surgery, our brother needed a better, more therapeutic bed. Thank goodness we connected with Bedzzz Express. Dan couldn't have been more helpful. He recommended the Lotus Cooltex Pillowtop mattress and it is absolutely perfect!We needed the bed asap and Dan arranged for next day delivery. Everything went splendidly and our brother LOVES his new bed & box spring. He's resting/sleeping very well which will help his recovery process.A trillion thanks to the terrific team at Bedzzz Express!!!! Highly recommend.
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September 2023 by Brandall Wright
Craig T was excellent, very helpful and knowledgeable and didn’t pressure us in any way. He was friendly and took the time to ask questions to know exactly what we needed. Thanks Craig!
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September 2023 by Randy Patton
The only complaint I have is that the product that I have used in the past, and bought several of; has been discontinued. I have recommended that particular pillow to many of my friends and relatives, and now it’s unavailable. I bought something that I hope will be comparable, but it’s always taking a chance. At that price, I hope they will work out.
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September 2023 by Denise Fant
We’ve purchased several mattresses from the Inverness location. The personnel are very helpful and knowledgeable. Check out their Comfort Exchange policy!
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September 2023 by Kathy Wright
We had a great experience at the Inverness location. Craig was knowledgeable and most of all, likable.
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September 2023 by Ty Marxen
Great staff! Couldn’t thank them enough for the knowledge and making sure they took their time! Thanks guys
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September 2023 by Larry Davis
Very friendly, explained things well and quick purchase.
