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August 2023 by Derek Smiley
VERY UNPROFESSIONAL !!!!SERIOUSLY LACKING IN CUSTOMER SERVICE!!!!!I was given instructions from CUSTOMER SERVICE (on the phone) to return a sim card to a store and for the store to call because my account was flagged and CUSTOMER service would give them further instructions.They REFUSED stating they were not affiliated with CUSTOMER service and that they were not going to call.I simply stated that I'm only a customer and I'm only following instructions from CUSTOMER service.They didn't lift a finger to assist in any way. As I tried to explain that CUSTOMER service told me to come to the store they just said sorry there is nothing we can do.I WOULD NOT RECOMMEND THIS STORE TO ANYONE!!!!
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June 2023 by Stars Skies
Terrible service! I went in to see if I could resolve a technical issue with my phone at he suggestion of customer service the day before. I told a lady behind the counter I couldn't receive a code on a website I was registering with. I think it's because the site thinkS my number is a WI fi number which the site don't accept. I told her I changed my number 2 months ago and the site was working fine for me. She tells me it would be 20 dollars to change my number. I said I'm not paying to change. I might end up switching carriers although I've been with you for years. She tells me its my choice. I told her thats apparent. Youre not twlling me anything i dont know. This is my money. I asked for the owner of the company or someone who is above her and she tells me she's not required to give me that info. I said that makes no sense with me being a paying Customer of this company the higher ups name is a secret?? Then an older man came out of the back of the business interjecting and inquiring about my issue. He looks to be about 60ish. He tells me customer service don't tell people the right info alot of the time. I was completely dissatisfied with the service I got. No results or attempted resolution to my problem. The older man tells me the lady is a supervisor. I ask him for the higher up name and number and he refuse to give me thw info also. I told him ill research and find it myself. I don't think ill ever go to that store again! I'm surely going to report them to the bbb and tell my friends and family to NOT do business with theem!
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March 2023 by Ahmad Ahmad
Great customer service and best dealer in town by far.
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February 2023 by Mike Jones
Great customer service and best dealer in town by far.
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November 2022 by Abraham Clerk
Wonderful boost mobile I bought a new phone from them and wherever I write it's number I got this is not right number. i.e illegal address
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November 2022 by Victoria Hunter
Great Customer Service!!
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October 2022 by Gregory Snipe
Loved the young lady who helped me.
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April 2021 by T.W.
Good customerService and have what u need
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March 2021 by Echo Hunt
guy try to attack me in this store employee did
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January 2021 by Gabriel Smith
This boost mobile is crooked, I went to buy a sim card and I was told that the only way that they would sell it is if they were to activate and install it themselves for $48 but my phone was already activated. I just needed a sim card to connect to the boost mobile network but boost mobile told me that they should just sell me the card and I could get the phone updated through boost and that the store shouldn't be operating in that manner. Also, all the other boost mobile stores I went to were far more helpful and willing to sell me just the card if they had it.
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December 2020 by mark waggner
Excellent staff and service, honest and large selection of phones and accessories. This is my go to store for all my needs. 5 stars all the way.
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June 2020 by mark eliburg
This store has been my saving grace. The best customer service youll find.
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April 2020 by Julie Staffney
The man is not friendly. He don't know how to speak to people.
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March 2020 by mike holms
Great deals, honest staff, anytime i get good customer service i will let it be known.
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March 2020 by mark p
The most honest and best customer service out of any boost store ive ever been at. The owners hospitable and are more than fair and it rubs off on the staff. Gotta give credit where credit is due.
