Brian's Flooring & Design on Valleydale Road offers the latest carpet, hardwoods, luxury vinyl planks, laminates, and porcelain tile in the Birmingham area. The business receives high praise for excellent and helpful customer service from the showroom to after installation. Reviews highlight a knowledgeable and helpful design team that assists in planning for floors, backsplashes, showers, accent walls, porches, and gyms. They walk customers through the entire process, help understand product options and pros and cons, and work to provide many options. The installation crews are described as friendly, wonderful, quick, and thorough, cleaning up before leaving. The products and installation are excellent, with great communication and scheduling. Customers report beautiful jobs on both large and small projects, from entire houses to commercial spaces, leading to repeat business for flooring and remodeling. Many reviewers highly recommend the business.
Walked into Brian's Flooring one day knowing nothing about the place. I highly recommend this business! Dee and Noah were great to work with, and the gentleman replacing our carpet throughout the house were absolutely wonderful to work with.
October 2025
From the time I walked in to the store until after the installation, I had great customer service. Everyone was so helpful and knowledgeable about their flooring.
October 2025
The customer service was outstanding! Shelby was particularly helpful in every area. We would recommend them again.
