-
November 2023 by Shyann Boose
From the first phone call to checkout, customer service was excellent. They addressed my concerns and provided estimates for future service. Able to squeeze me in and get me out within an hour 30 mins.
-
November 2023 by james thornton
Dan & the team at Brown Automotive are top tier in customer service. They do a thorough inspection of your vehicle. I highly recommend their services.
-
October 2023 by Get M.
If you want to get ripped off take you car here and they will gladly help you that and your car will leave the same exact way it did when you brought it or worst fair warning i know i spend almost two grand but i will be taking them to court bout mine alarm. Ring the
-
September 2023 by lee ledbetter
Very courteous and professional. Will definitely be taking my vehicles back to be serviced in the future. Highly recommend them.Services: Tires
-
September 2023 by UDoria Seltzer
I ABSOLUTELY LOVE THESE GUYS.. They are the absolute best car repair shop in the state of Alabama. They have provided a tone of service for my car and they will continue to be my go to. Brian is the best his guys are so knowledgeable!!Services: Electrical repair
-
August 2023 by Christi Perry
I had been a victim of the dealership repair rip-off scam.Feeling like I had no where to turn (most automotive repair shops do not have necessary tools etc to work on my make of vehicle) I contacted Brown. They were friendly, efficient and honest. They had my vehicle approximately 30 min and explained their inspection turned up no issues. I'm a big fan!
-
August 2023 by Destiny Walker
Very professional establishment. Friendly and fast paced. I always take my car here because I know Browns gone get the job done every time.Services: General repairs & maintenance
-
August 2023 by Keith Jones
Absolutely the BEST place to go when you have ANY issues with your car or truck,they are honest and trustworthy.I'm very pleased with price and repair work. 5 stars all the way.
-
July 2023 by Brooke Baker
My car sat at serra VW on an insurance claim for 7 weeks bc they were waiting on a part that was backordered. After depleting my rental allowance, borrowing vehicles and paying for lyfts for my work commute, I went back to my estimate and saw where it stated that after market parts were approved.I called around and when Brian answered at Brown automotive, he was the first person in 7 weeks that sounded like he cared and actually asked for me to send the estimate over. So I did. Within 2 hours he called bk and stated he could get all the parts and the work could be done by their shop. I had it towed the following Monday and the car was completed in 5 days. They kept me informed Abt everything going on with out me having to call and get an update. I would highly recommend these business not only bc of their work but bc of their awesome customer service they provide.
-
July 2023 by Richard Kelly
Had my vehicle in and out in half a day. Tommy at the front desk was super friendly also! Great experience with this shop. Will definitely return.
-
June 2023 by Dawn Graves
Always have a great experience. Staff is so nice and they always go above and beyond. Highly recommend for any automotive needs!!! Very honest peopleService: Oil change
-
June 2023 by Ashley Oliver
I just recently had my first experience here, and the staff couldn’t be nicer! They got me on schedule very fast, and I went in for an oil change and left my car on-site. They have a very nice waiting area, but I had to work and I had no hesitations about trusting them with my car. The service was quick, and when I went back to the shop to pay and pick up my Jeep, they pulled it directly to the front door for me. Complete gentleman and very knowledge staff. I would 100% recommend them to anyone, and this will be my new stop for all services that they can provide!Service: Oil change
-
June 2023 by D A
Most welcoming environment I’ve ever experienced from an auto shop. The people there were very kind, trustworthy and fast. I’d recommend
-
June 2023 by mike carroll
Repaired my ac unit in record time and more than fairly priced. Extremely satisfied. Would highly recommend .
-
June 2023 by LaDarrin Kennedy
10 out of 10 service ⭐️⭐️⭐️⭐️⭐️Brian communicated with me well about what was wrong with my vehicle. Great prices on oil change, other services, and had my car done in a timely manner.Services: General repairs & maintenance
