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November 2023 by Lori Kelly
Rudest chick fil a I have ever visited. Definitely not the customer service they are standard to. Very rude girl taking orders. Would have rated 0 stars if I could
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October 2023 by Benjamin Lazarus
I hate food courts, so ignore the low atmosphere rating. They served the best chicken sandwich I've ever had from Chick-fil-A.
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August 2023 by Tina Smith
I went through the drive thru and although it was busy they were very efficient and the food was amazing. Probably the best of any Chick fil a I have visited.
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August 2023 by Vance Gardner
6 to 7 minutes is no longer the wait time for mobile orders. 10 to 15 seems to be the new normal.
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July 2023 by Peyton F
Great service and restaurant. The new layout of the parking lot is a bit weird, and the employees do their best and are all very polite, but you run the risk of becoming trapped in the drive thru if theres any kind of hold up ahead of you, bc theres no way to exit the lanes after you get into them due to the new parking lot layout.Recommend ordering on the app and picking up in store or getting curbside to avoid the drive thru, esp if you have anxiety or any agoraphobic tendencies related to driving
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July 2023 by Timothy Chad Murphy
Good food drive thru was
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June 2023 by AJ AJ
Out of all the Chick fil a's I been to, The one at Samford University was the best one I been to.Makes me think about how packed it would be on GameDay.
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June 2023 by Ana Medina
So I CAN'T GET MY CHICKEN COOKED HOT ON MY SALAD? I DONT LIKE COLD CHICKEN The cashier never let me know I couldn't get hot chicken instead of cold chicken HE said ok to my order when it was time to get my order my chicken was cold i told the other worker that handed my food that I didn't want my chicken cold he took the salad back tried to fix the problem but one of the kitchen crew member told him I couldn't get what I wanted because that's how they come he took my salad to the back then he threw it back the same wayYou know what's the worst part I had two order 2 "HOT" CHICKEN FILETS THEY ACT LIKE THEY OWN THE COMPANY THE WORST PART IS THAT THEY ARE MY OWN RACE I WILL NEVER COME BACK
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January 2023 by James “TheNoseyNeighbor”
Quick, Clean and easy!
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January 2023 by Janet
I visited this location while in town and I always order the Cobb salad with grilled filleted/shredded chicken when I’m home in Atlanta but when I asked if it came the same way and was told yes, then receive a whole chicken sandwich on my salad I was highly disappointed…. They would never in Atlanta smh
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January 2023 by Charlie Grimes
I am here at Samford as a senior high school student to play in the Samford Honor Band this weekend. I have traveled from Hunstville, Alabama, and I’m staying at a hotel very close to campus with my father. I am a loyal Chick-fil-a customer and ex-employee. I’ve even achieved Signature status in years past. My friends and I had the idea to come to the Chick-fil-a within Samford’s campus (this location) to have a nice lunch together. We got into a relatively short and fast moving line, and then it was my turn to order. I did not have my wallet on me, however I had my card on my iPhone 14 with Apple Pay. I ordered my food (I had wanted a spicy sandwich and a cookie and menu items were not available with no visible signage or indication) so I got two regular sandwiches without pickles, a large coke, a large fry (I ended up getting a medium fry) and a brownie. I put my phone on the payment machine and it says accepted. They said that they didn’t see it on the screen, however I got the notification from my phone that money had been removed from my account. I try again and, again, money was removed from my account and my order wasn’t on the screen. After the fourth time, it finally worked, but not before the employees became unnecessarily angry with me as a customer and completely ruined my experience with this establishment.They ended up “giving me my food” with a snarky remark after the fourth time the payment had gone through when I had already rightfully paid four time previously. I have been to many Chick-fil-a’s in many different places around America and this is by far the worst experience I’ve had. Team members seemed as if they did not want to be working there, and did not care about their customers. Shall I also add that they never said “My pleasure”?
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November 2022 by staledale
I love Chik-fil-A, but this visit was a 2-3 experience. The newly renovated building and property are very nice. The chicken sandwich was delicious as always. Unfortunately, with just one young lady taking orders behind the counter and a couple of other people walking around seemingly oblivious or uninterested, the service was poor compared to the Chik-fil-A standard. Certainly, they were in no hurry. Service not up to par but I'll still give them a 3 rating for the everything else.
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November 2022 by Michael Holley
It's chick fil-a.What can I sayWe shall do it again,But not on Sunday.When you have God in your business you will more than likely succeed
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November 2022 by Bill Tiemann
It's a chicken sandwich. Nothing to get excited about here.
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October 2022 by Dr. W. Stacey Boutwell
Great food! Amazing service!
