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December 2023 by X “X” Sim
My girlfriend was shopping in this store and sales rep came to her and said all the clearance racks are in the back my girlfriend was highly offended and she felt as the white lady was prejudice and assumed she couldn't afford regular price itemsn
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February 2021 by Sara Harrison Meadows
There jeans and pants fit me like a glove. It is almost like they used my body to determine their size and fit. I’ve never had a pair of jeans that didn’t fit me properly.
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July 2020 by Ann Putman Beard
great to shop there today on tax free weekend.ladies were very helpful. lots of bargains.
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December 2019 by Nelda Faulkner
Love Chico's!!
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November 2019 by Jay R
Delightful people and atmosphere. They go above and beyond to help you.
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November 2019 by Nikki B.
This Chico's has outstanding service! Susan greeted me right away as I came through the door. This is what all Chico's boutiques should be like. Give her a raise, because she very well deserves it.
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September 2019 by Retha Martin
Great sales going in right now.
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June 2019 by Margaret W.
You know, it's pretty sad when you love the clothes a store sales but hate going inside the store! That's the way this Chico's is. I've had several bad experience with them. I've never had them to offer to start a dressing room for me or to ask if I needed anything like pull me another size I needed. I have just never felt welcome or inviting in that store. I went to Chicos a couple of days ago to return some items with a friend. They were having sale, up to 75$ off the more you buy up to 200$. I looked around and found a shirt with earrings and a necklace. They came to about 175$ so I looked for some other jewelry to go a little over the 200$ mark. When I went up there to pay they said I was about 20$ short so I picked something else out and then I was over 40$. I was confused and they tried to explain but it still wasn't adding up. I asked them to just put the clothes on the desk in front so I could add it up myself on paper with my calculator. At about that time my friend who didn't shop here at all was asking them why they were taking off a discount off before the taxes and she asked why (it was a discount for being a member ). They told her that "If she had shopped there more she would know why". Then one (out of two) of the sales associate said to me "There's no more wheelin' and dealin'n to be made. You either take it as is or leave it". So we both looked at each other and left. When we were outside I called their customer service # to tell them what happened. It's only about three of them, whom the manager is one of, them and I've only seen one other person working there before. It is a small store and you'd think they would be nice to everyone to increase sales but they don't. They've talked about me behind my back and have either ignored me or told me they would help me in a minute while talking to another associate but it would be a while or forgotten all together. Nevertheless I would not recommend this store to anyone!
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May 2019 by Regina Rickles
Terrible customer service today. Sales associate need a class in customer service. Demeaning and insulting. Don't try to return anything at the Trussville store.
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May 2019 by Cynthia Lindblom
The sales ladies were so kind and helpful. Pointed out great bargans for my trip.
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December 2018 by Barbara Speigle
REALLY NICE CLOTHES. GREAT PERSONAL. Very helpful.
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October 2018 by Sheila Carter
Good clothes for heavy set women
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August 2018 by Sharon Gorham
The experience is just like an upscale boutique
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August 2018 by Sheryl Daniels
Always a fun time when in Chico's!
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July 2018 by Andrea
Pricey but I can always find something I like.
