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November 2023 by W T.
A store you can get lost in (Its huge).. They have a variety of furniture appliances, mattresses and decor. Financing, layaway, pickup and delivery.Prices are reasonable and negotiable...
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September 2023 by Mohamed Alzoubi
They gave me a bad check for consignment. DO NOT BRING YOUR ITEMS HERE.
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August 2023 by erika mixon
If there was a negative star that would be my choice but oh well. I would not recommend doing business with this company at all. This was my first time working with this company in an attempt to sell two furniture items, a very nice storage ottoman and a power reclining sofa & loveseat set. My initial experience started off pleasant from setting up the pickup to the owner, Pat (actual name is Charles) and one of his associates coming to pickup my items. We both signed a contract before he left my home stating the bottom-line price & the max amount agreed upon for all furniture. I was told that I would receive an email with a code to track my furniture if it sells which never happened.I contacted the store a few days later to f/u on the email and I was told the "system" was down but they would give the owner my message. I never received a call back , waited a day or two and called back again and left another msg with no return call.I later visited the store to speak with the owner about the "code" and I asked to see my furniture. I saw the sofa and loveseat but not the ottoman. I spoke with the owner in the store and he did not see it where it was "placed" . He made several calls to locate said ottoman and was later informed it sold the very next day and to come back on 8/1 to pick up my payment. I also never received a call or email that my item was sold.I came back on 8/1 and then found out it was sold for $60 less than the bottom-line on the contract. I asked why and he said that's what it sold for . I asked him to produce the contract which I also had a digital copy to show and he did not. He became very irritated that I was asking to be paid what was agreed upon. I was then told one of the recliners on my loveseat did not work when they tried to demonstrate to an interested customer. I informed him all recliners and headrests were operational before he left my home. He became very argumentative and then told me he "doesn't need customers like me" . I never raised my voice to this man. He then stated he didn't want my items. I told him that's fine but I'm not taking an item back that was working before it left my home and that we needed to figure something out. I then asked if he checked the connections and he continued to be argumentative. Another associate stepped in to check as I explained how the sofa chairs are supposed to be plugged in . He followed my directions and everything was working perfectly.The owner then "walked off" from me but told someone else to handle it. I was given my money for the ottoman which was $10 over the 60/40 split I would've gotten so I was fine with that and he still never went to get the contract although I had my copy in hand.I also agreed to remove my sofa & loveseat from his store the same week because I did not want to do business with anyone like him. I was then informed by another associate that the real story behind the "mystery" of my missing ottoman was actually that an employee sold it and pocketed the money and the owner found out when running the cameras back. Still not my concern as the customer. I didn't deserve the treatment I received for their oversight, lack of organization, carelessness, and sub-par system in place for checks/balances.Again, my issue is with the owner. I had a pleasant experience with most of the staff I encountered. I also had my sofa & loveseat picked up the very next day. This was only an option I considered using through a recommendation. I only opted the consignment route due to the fact I had new furniture coming in and needed the room. I will just sell it on my own like I started in the beginning. I hope others have a better experience. Sure he may have had an off day but we all have them and it's no excuse for how I was treated. Do better Charles
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July 2023 by Ralph Prado
Love this place. I finally had a chance to visit. There were so many good quality pieces mixed among each other in this huge store, some priced at retail but most priced at a bargain or a steal. This is by far the best furniture store in Birmingham compared to any consignment shop near by. The staff is friendly but I did notice some customers that walked in while there were a bit too aggressive when haggling on the prices for some reason. Overall I would definitely recommend this store as the first choice to buy any furniture or appliances.
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July 2023 by Sharon White
Like new furniture a little high for used items
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June 2023 by Lillie Burroughs
Very nice, loved shopping there.
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April 2023 by Citizen Caine
antique furniture. Not interested in buying modern furniture. Owner was helpful
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April 2023 by Dale Medcalf
So much beautiful furniture
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March 2023 by Jean
My experience has been horrible!!! Some of my items placed there on a consignment were sold and i wasn't contacted as i was told i would. The items six marching chairs ,two diningroom tables with six chairs each and two matching end tables. They sold five of six chairs couldn't explain why. Then they sold one diningroom table without six chairs. Then they sold other six diningroom chairs and table still there. Now last week i went by and they can't find one of end tables so saying it must be sold. But as with the other items they sold no one knows when it sold or price it sold. The owner Pat thinks he can just give you a number and say thats the price it sold. I don't think this type of business will sit well with the CPA.
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February 2023 by Jessica K
I have been dealing with the owner for over a year, and he kept telling me he mailed my check for my sold furniture. Every time I would call back saying I didn't receive it, he had another sob story of how terrible things are right now and he is so sorry, but will promise to mail the next day. The last conversation I had with him, he yelled at me and shamed me in wanting my little amount of money since he is going through so much trouble. He said it was already mailed. And after yelling at me more hung up on me. Then called me back to tell me never mind my furniture never sold. He didn't owe me anything. After months of telling me it did sell. He said I was never even put in the computer system. Although the previous time talking to him he walked to the computer system to look up my info. Told me it sold, the date and for how much. He then confirmed my address and phone number. Now all of the sudden it didn't sell. He screamed at me more and then hung up on me a second time. This man is the worst business owner I have ever dealt with. He is mentally unstable. He is a liar, and a *****. I will never receive my money from him. I highly recommend you never use this business.
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July 2022 by Natalie Lewis
Worst 4 days ever.. I spent over$700 and got the worst service ever for used products that was damaged more by the delivery guys and had to get the police involved..Still stuck with damaged furniture and didn't get my money back for Now...Set out to do good and give back to the local community and small businesses...and someone just stop my blessing I was giving to them...but I'm gonna pray for him??
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March 2022 by Brian W.
We recently sold Consignment World a point-of-sale system for their business. They stopped payments on their new system and refuse to return our POS hardware to us. We have tried to contact them thru several channels and they are not taking our calls. I would hesitate before doing any type of business with this type of business owner.
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January 2022 by Niknik Austin
Great deals but watch out for the delivery guy he up the charges on the delivery
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November 2021 by Jay Ginn
Love it they got very nice furniture for real good prices
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October 2021 by Jessica Goodson Nix
Wasn’t too impressed with this place. Seen a Facebook ad for cheap couches. Found a sectional I loved but it was $1898! Outrageous! Two days later found that same couch for $998!! Way Over priced & the sales guy followed me around thru the entire store!
