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December 2025 by Ernie Simpson
Zac Sparkman and the techs at Courtesy GMC make it a great place for service. Zac works hard and uses his great knowledge to get the problem fix right and on time. Thank you Zac for a job well done!!
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December 2025 by Clint Justice
Hopefully you don't expect anything for your trade .. Won't even offer you book.... Salesman was ok, but the management staff act like they are to good to sell you a car.... Possibly the worst experience I've ever had at a dealership. Never been to a dealership not eager to sell a vehicle... If it's like this at all GM dealerships, no wonder they are struggling.....
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December 2025 by Marie Zoellick
They were very helpful and Chris worked hard to get me a wonderful deal. Mickey is a great salesman.
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December 2025 by Lewis Fox
The purchase experience for a new truck was outstanding. Mickey, the sales person led us through the process from arrival at the dealer to driving away. He was professional throughout. The truck deal was the best we could find in a four state area. We highly recommend Courtesy in Birmingham.
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December 2025 by Ken Lindsay
We had an appointment and arrived on time. The service writer was polite and knowledgeable. He told us the repairs would take an hour and they were done in 50 minutes. We were very pleased with the service.
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November 2025 by Derrick Miller
Mickey Johnson handled most of the transaction via text and over the phone about the build information, which he sent very quickly. I compared the pricing from another dealership that was able to come in much lower. I requested another comparable offer and we did see a few differences in the build options. However, Mickey did deliver on getting the price closer to what I liked. The other dealership was still lower, but the salesman tried to pressure me into a purchase and made the statement that this is the end of the month and he was just trying to make ends meet. That made me feel like he would not look out for my best interest so I told Mickey if he could get the price close that I would complete the purchase with him
Mickey never called to pressure me and only sent me two text messages, one was to let him know when I was ready and the other was to apologize for his online sale person for contacting me when we already had a date locked in for me to come in and complete the transaction. This was far one of the most pleasant transaction I have done in a while. Thanks Mickey
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September 2024 by Amanda Dailey
The sales and service team are great!
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September 2024 by Harold McQueen
No comment
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August 2024 by Tony Tunnell
Larry and Damon or helping me with a very difficult situation.I have a Chevy Silverado were the trans mission valve.Body went out and they're having hard time locating it but they're doing They're best. The truck has been in there almost 2 months at this point at 58 days.I think, however, it's what it is.I can't help that.
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August 2024 by Pam Lolley
On time, priced right, perfect.
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August 2024 by Dana Anderson
I absolutely love this dealer! Every time I've visited, they are always very professional and courteous. They are honest and always willing to help. I highly recommend this dealer!
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August 2024 by Kim Wyatt
Courteous
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August 2024 by aesha donald
In April 2023,, I purchased a Used Car (2016 Kia) from Courtesy Buick-GMC ..in less than a week,, the car had a malfunction.. I returned the car to Courtesy to make the necessary repairs to the car. The car remained in service a little over a month...During that time,,I was provided a loaner..The car was returned to me....However, the car still had ongoing issues..I again contacted the dealership,,The dealership and I had a continuous heavy dialogue
which resulted in me having to purchase a newer vehicle (GMC vehicle)..... The initial experience made me feel as though I had been treated unfairly.. However,, The Courtesy Buick-GMC Team (the GM, The Used Vehicle Manager, Financial Team and Sales Specialist) made it their Mission to Accomodate and Compensate
me Above and Beyond My Expectations...For this I am Absolutely Grateful......
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August 2024 by Jon
Solid, reliable customer service
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August 2024 by Charles Peek
Knowledgeable staff and a great team. They were able to complete my sell and deliver of a new truck efficiently - even late on a Saturday afternoon.
