-
December 2023 by Nika Jones
Problem 1. My card was mysteriously charged and no one from corporate or the front desk knows how it happened.Problem 2. My reservation was cancelled supposedly by my same day as it was made but I received an email regarding my upcoming stay the day before I was due to arrive.Problem 3. The heater did not work in the room and I was told by a man at the front desk that due to it being Thanksgiving no one was available to look at it. Had to ask if there was another wheelchair accessible room available myself because he didn't offer any kind of resolution to there being no heat.Problem 4. Received an email from this location with no professionalism in asking for my financial statements after contacting corporate and being told by corporate that my statements would only be asked for if the location did not provide theirs within 72 hours and that they would directly handle it.Problem 5. The bathroom sink legs were broken. It was as of someone tried to make it look good enough to use but didn't bother to actually fix it.The only 2 people that I dealt with in this entire experience was the young lady that initially checked me in and the supervisor from corporate that I spoke with.
-
November 2023 by Mountain Man 59
Disgusting wore out dive. The room stank and made us sick to our stomach. Toilet seat falling off. Sheets were yellowed from age and cigarette smoke, with burn holes in all the linen. Dudes smoking weed in the parking area near our door while completing a drug transaction. Checked out immediately and promised a refund, and 24 hours later no refund to account. Posted prices are bait and switch. Price on website was $69. Credit card charged $120. Only left a star to get review posted. Place is a dump peeling and cracked paint and walls. Should be condemned. Your response is a joke, still waiting for refund
-
November 2023 by Jake C
Terrible rooms. Carpet was sticky. Bed was dirty. Heard gunshots in the parking lot. There were people sleeping outside by the dumpsters doing drugs. People yelling and partying all night outside in the parking lot. People in the parking lot broke my window hot wired and stole my $60,000 car at night while I was asleep. I told management about it and asked if they could help me with the situation and they said sorry it’s your car not mine. Things like this have been going on here for awhile. My friend stayed about a year ago and someone ran in his room with a gun and robbed him. Management may have been in on it because the guy used a key to get in.
-
October 2023 by Karlotta Douglas
Ghetto AREA!!! The pictures online are DECEIVING!!! THIS IS NOT A 3 STAR HOTEL AS ADVERTISED!!!! THIS IS A 2 STAR HOTEL!!! The hotel does have some updated fixtures but still needs work and cleaning beneath the fixtures and beneath the surfaces. The air vent in the ceiling was filled with dust. Shower head was also rusty. People loiter in the parking lot who appear to be homeless. The clerk was friendly and professional but the location, property, and room appeal are basic at minimum.
-
September 2023 by Christin Lowery
This hotel is an absolute dump. Our room was filthy. The bedding was dirty, what looked like a blood stain on the comforter, yellow “body spots” on the sheets. Literal dirt and hairs all over the fitted sheet. I went to the front to request more bedding so I could remake the bed. I was told they didn’t have any extra bedding. Once I got obviously frustrated and told them this was unacceptable they were able to produce sheets, no pillow cases or blankets. There was some sort of bug on the TV stand. I only slept 3 hrs in this hotel and feel like I’ve picked up a communicable disease. If I had not been so exhausted when I arrived at 2am I would have taken the loss on the room rate and gone to another hotel. DO NOT STAY HERE! I’ve never stayed in a hotel this bad.
-
September 2023 by Nicole Whitt
I had to get a room for an apt I had at UAB, the rooms were great the staff who checked me in that night, he was wonderful. My only issue...I had to have an infusion, and it made me so sick, I had to rebook another night the lady up acted as if she couldn't understand me, and the next morning they just opened my door 2 hours before time to checkout ! While I was sick and asleep, she used her card to open the door! She didn't even apologize! For the location the price was reasonable the rooms very clean. Free wifi, cable, etc.Nearby activities: UAB, Airport, Zoo, all not to far away a few minutes drive.
-
August 2023 by marketa sanders
Hotel is located in a seedy location but it is right off the interstate. We booked a 2 bed smoking room and the room had roaches in it. While going to get a room change we were approached by two random guys and was asked do we do pills. No sir we don't! Needless to say drug activity goes on. Will not be staying here again.
-
July 2023 by Jeff Sharratt
Room where clear which is all I really ask for in a hotel in this price range. The area is not so nice but it seems like they try hard to keep the hotel and guests safe. Also the toilets are turbo charged so if you need to flush an elephant down the toilet this is the place to do it.Rooms: Rooms where very clean.Food & drinks: The free Continental breakfast was basically nonexistent. All they had was 3 muffins and a broken pancake machine. Didn’t even have coffee
-
July 2023 by Harley Guy
Hands down the worst hotel I’ve seen. Pot smoking hoodlums outside of most rooms openly smoking weed. Fireworks being used till 1:30 in the AM. There was no security anywhere. They claim to have a continental breakfast but the coffee maker doesn’t even work in the lobby. You can’t understand the management, they don’t speak English very well. This hotel is deep in the ghetto and looks ghetto. Our hotel door had been kicked in at one time as was the bathroom door, (or they were damaged some other way). Spend just a little more if you want to feel safe and clean and stay elsewhere. What a pig stye. Oh and they charge $50 extra for a smoke free room and won’t immediately refund your money. They claim they’ll do it in 2 days. Completely not worth the money. I stayed up all night watching my vehicle to ensure it didn’t get stolen or vandalized. Nasty nasty nasty.Rooms: The pillow cases looked filthy. I wouldn’t even climb under the sheets, I reluctantly laid on top of the comforter but couldn’t sleep for the fear or my vehicle le being vandalized or stolenNearby activities: None!!!!!! There was a pool but there’s NO WAY possible I’d get in that pool after seeing the rest of the property. Even the lobby reeked of marijuana. The only thing to do nearby would be to file a police report.Safety: We were offered dope on the property as several males were laying across cars that appeared to be broken down, offering dope.Walkability: We walked to a gas station, again luckily I carry a pistol because I felt completely unsafe. Only walk to you car to leave this place but nowhere else. In my opinion they should close this hotel and start over being more intolerant of the thuggery they allow to hang out.Food & drinks: No breakfast, this hotel is in the ghetto and tan like a ghetto is expected to be ran. You might get robbed or shot walking to the convenience storesNoteworthy details: They charge too much to stay here when there’s no breakfast as they claim there is, no security, no safety
-
July 2023 by Alan L.
This place is the nastiest hotel I've stayed at. We made reservations due to a need to be near the hospital for a procedure for my family member. There were thugs smoking weed outside or many of the rooms, draped over what looked like broken down cars. There were fireworks being fired till after 1:30am. The sheets and pillow cases were not clean. The room door and bathroom door appeared to have been kicked in. I stayed up (couldn't sleep on dirty beds, also watching to ensure my vehicle wasn't stolen or vandalized). I was armed thank God because I felt unsafe the entire stay. We were offered drugs by a guy hanging outside smoking pot. The office lobby smelled like pot as well. The receptionists, neither one could understand English very well or speak it. Nasty people littered the hotel grounds. Don't waste your money. They also hit you with a $50 surcharge for a smoke free room which they claim they'll refund in 2 days. It's still not refunded. It's deep in the heart of the ghetto and that's all you see in every direction. Spend another $100 and get a nicer room where you can sleep in the bed. Horrible experience. Continental breakfast was said to be available but after seeing the inside of the lobby cabinets the only eating should've been done by rodents or roaches. The lobby coffee pot didn't even work according to the desk clerk. No security and completely unsafe. Filth, filth, filth.
-
July 2023 by Amandia Lehr
The only reason I’m giving 3 stars is because there is a pool I haven’t been able to go swim in it yet because of it being closed or way to many people. Like the pool is so loud if your wanting peace and quite definitely not the place. Update I posted this before I was abducted from this place the last night I was there… terrible horrible place to stay. I guess there known for kidnappings and abductions so patrol the place!!!Rooms: Bugs are everywhere!! I’ve killed probably 20 plus bugs since we’ve been here. I’m pretty sure there cockroaches and bed bugs.
-
May 2023 by Myesha Johnson
My dad got us 2 nights here for like 192$. He got a smoking room because him and my mom smokes. He said he booked for 3 adults and 1 child. But it's 5 of us me my my mom my dad my little sister and little brother. First time entering the room it was okay. It was a couple of burns in the duvet. Didn't see any stains in the sheets my siblings are wild sleepers so I saw to the bottom almost. In the bathroom there was no shower curtain. The toilet looked a little rough and we had to flush the toilet multiples so plumbing not that good. The breakfast was good had omelets, sausages, cereal (raisin brains and fruit loops), pancakes you make yourself, oatmeal packets, bread, muffins, 2% and hoke milk, coffee, orange and apple juice. They have a microwave and a toaster and pancake maker refrigerator. The pool is very beautiful. They said it's not open right now they said 10 more days and it will be open fully. My parents said we will be back in 10 days to see so I give a update on that later. But if you see this and go to 905 11th court west days in Wyndham hotel let me know your experience.
-
May 2023 by Michael Drukman
Just stayed there last night. I was charged $50 more to have a non smoking room.(which I was not told about with reservations.) Had to sleep on top of bed spread sheets were stained.I can not recommend this hotel to anyone. Breakfast was not worth trying. If it weren't for the fact I was exhausted when I got there I would immediately left when they charged me an extra $50. The front desk clerk this morning didn't offer me a receipt.Its really ashame Days inn use to be great hotels I'm sure I'll never stay at one again.
-
May 2023 by Jeel Patel
Upon arriving at the motel, I was greeted by a friendly receptionist at the front desk. They quickly checked me in and provided me with a room key. The lobby was clean and well-lit, with comfortable seating areas for guests.As I entered my room, I was pleasantly surprised by its cleanliness and modern decor. The room was spacious and well-maintained, with a comfortable bed, a desk and chair for work, and a cozy seating area. The lighting was adjustable, allowing me to create a relaxing atmosphere.The bathroom was spotless and stocked with fresh towels and toiletries. The shower had good water pressure and temperature control, making for a refreshing experience after a long day of travel. The complimentary toiletries were of high quality and included shampoo, conditioner, soap,The room was equipped with various amenities to ensure a comfortable stay. There was a flat-screen television with a wide range of channels, including premium movie channels. The air conditioning unit worked efficiently, allowing me to set the temperature to my preference.The motel had a dedicated Wi-Fi network for guests, and the internet connection was fast and reliable. This was especially important to me as I needed to stay connected for work purposes. I was able to complete my tasks without any connectivity issues.In terms of security, the motel had a well-lit parking lot with surveillance cameras, providing a sense of safety for guests. Additionally, the room had a secure electronic lock, and I felt at ease knowing that only authorized individuals could access the premises.
-
May 2023 by Misty Boggs
I would not recommend this place to anyone. Since checking in, we have smelled nothing but dope all the way around us, we were refused more than 2 towels with 4 people in the room, and told that we would be fined $200 if more than 3 got in the pool, but they are letting others pile in the pool and blast loud obscene music. Nothing around it but 1 run down store
