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March 2024 by Chery Stincel
They have improved their service a little bit.
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March 2024 by LiveYourBestLife
Charles, Chiranda and the other staff was absolutely amazing, and so friendly! The only reason I didn't put great service or great atmosphere is because the general manager Kelly was extremely rude! I've dealt with her several times, and it's never a pleasant experience!Parking: Plenty of parking.
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March 2024 by Bradley Scott
Very rude
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February 2024 by liz oli
The attention was really good, donuts were
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February 2024 by Laquita Smith
Donuts were hard
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January 2024 by Annabella B.
I love this Dunkin' location! I probably go 2-3 times a week, just to get an iced coffee. I chose to get a coffee this morning before heading to a scheduled appointment. It is super easy to swing in and out of this location, because the drive-thru line is usually not long at all. I always use the app on my phone, so I am able to earn points and rewards. The staff at this location are always so friendly and my coffee is almost always made perfectly. This Dunkin' is always kept so clean, which makes it even more appealing for me to continue getting my coffee from here!
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January 2024 by Shelby Freeman
They can never seem to make the coffee right or follow directions. I’ve gave them two different opportunities months apart and same result. I will no longer be using this location, you’re better off paying the extra $0.50 at Starbucks a quarter mile down the road, they never mess up.
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January 2024 by Peyton Lingle
absolutely ridiculous experience. we ordered three iced lattes from the drive through, waited for nearly fifteen before finally asking for our money back. two teenage girls whom i’m assuming don’t work there came up to the window, said “hi,” and held their phone up as if they were taking our picture. they were running around the inside screaming, laughing, and yelling. we were checked on twice, and they still had not started on our drinks (although the teen girls who were mentioned above had theirs and were taking a seat as we pulled out) when checked on the second time, which was when we kindly asked for our money back. i too work in the service industry and am no stranger to indulging friends when they come in, but this was something next level. starbucks would never.
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November 2023 by sergio cardenas
Terrible service and they give you whatever they want.Waste of money going
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November 2023 by No Way
When this store first opened, the glazed donuts were always perfectly warm and delicious in the drive-thru. Now when I pick up my order, the donuts are always cold. And this has been going on over a year. Not very pleasant. Idk why it changed. Please bring back warm delicious donuts.
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November 2023 by Venus Williams
Every visit is excellent. Always clean. Food and coffee always good. Employees are very welcoming. Love this restaurant.
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November 2023 by Gio
Avoid. Its a waste of money and time. Workers dont even come to the window in a timely manner. It looked empty in there but they awnser the drive tru but never came to take payment or give me the
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November 2023 by Keisha G
I'm in Birmingham for a workshop and stopped to grab some breakfast. They have plenty of staff to serve the breakfast in a timely manner, and they were efficient and nice.
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September 2023 by Marcus T.
I have drill at a nearby Reserve Center and am crazy enough to continually try to use this Dunkin for a .orning coffee. They're terrible!! They constantly lock the lobby and the drive through wraps around the building. People get stu k in the drive through because of how slow they are and how narrow the parking lot is. They either need a whole new staff and manager, or need to be closed down.
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September 2023 by Katlyn Allen
Orders are always correct. Wait time is short and employees are friendly.
