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November 2023 by Holly Scoggins
Super customer service. Friendly. Quick. Helpful. Brian was fantastic, thank you!
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November 2023 by Chandy Bishop
I have to say this was the best customer service I have had in years. We had 3 people helping us when we walked in the door and helped us find everything we needed. Amazing store. Had a lot of items for such a small place. We will definitely be back. I appreciate great customer service because most stores don’t have it any longer.
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November 2023 by T P
Great people to work with good prices and had 20 foot lumber that I needed in stock because Lowes and Home Depot did not
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August 2023 by Jjak B
Staff always friendly and knowledgeable. Great products. Great neighborhood hardware store
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July 2023 by Jeff Standridge
The experience I had really warrants a review. I'm not sure if it was the owner helping me, but he went above and beyond to make sure I got everything I needed, and quickly and efficiently explained their rewards, and even helped me to the truck with my two bulky items. Not a level of service I'm used to, but one I could definitely GET used to. Highly recommend stopping by if you're in the area.
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June 2023 by Natalie Crowder Monroe
Highly recommend this Ace! By far the best one I’ve ever been to. Love love love!
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June 2023 by A. Hollis
Very nice, well stocked and pleasant atmosphere
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June 2023 by Bobby Bowen
Super friendly. All the staff seems to know where everything is. It literally feels like a small town hardware store. Kudos to you folks!
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April 2023 by Robert Brett Bearden
Received some coupons in the mail for moving into the area. First time I went in they were wondering how I got these coupons like I stole them or they were fake or something. Had to give them everyone in my families phone number so they could search the system, massive waste of time. I still bought the items I had since I couldn’t use the coupon they sent me unsolicited. They said the account took 24 hours to activate. I was then determined to use the coupon and went back the next day to get some wall hangers, I got a pack of command strips that actually went into the drywall which I didn’t realize then I took them back. Cashier makes me wait on another customer who went to pick up an item. I tell him I want to return this and get something else he says let’s just put it back on the card and puts the transaction through I get a refund for less than what I paid for the item and they said since he already put it through there was no way to reverse or cancel the transaction. He gets another employee and she says I don’t get the coupon back or to use the coupon. They can’t make it right I won’t be back. I hope this saves others time and effort. This is a huge failure by the marketing team at Ace instead of further enticing someone who would likely already be a customer if they can’t make it right I won’t be back.
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April 2023 by Giao Nguyen
Expensive but it's conveniently close to the house. Service was excellent.
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February 2023 by Dane Martin
They are very helpful here. They ask you if they can help as soon as you walk in the door. They’re almost as good about that as Little’s Hardware. The $10 propane refill is very convenient.
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January 2023 by M Dane
They are very helpful here. They ask you if they can help as soon as you walk in the door. They’re almost as good about that as Little’s Hardware. The $10 propane refill is very convenient.
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January 2023 by Todd Stein
Ken is the best. He knew my name after one visit and always lends a helping hand to assist me.
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January 2023 by ALLAN BARNETT
Very nice community store, people were friendly and the store is well stocked.
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December 2022 by Chef Dana Barnes
Wonderful store and staff. Thank you Ms. Rita for your gracious assistance.
