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February 2024 by Blue Bunny
This place is very clean, well organized. Overall safe and excellent customer service.
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January 2024 by Jamese Wilson
I've literally been locked out of my storage unit twice after I've made my payment the same way they rush and change those locks when that money due need to be the same way when you pay your money!
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December 2023 by DezUncut
The employees are thieves all my stuff got stolen. Don’t rent with them
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October 2023 by Zak Sawyer
During a [not the best] moment of life, I was very disconnected from my comfort zone. Overwhelmed, afraid, and anxious... I found myself at the desk of James, the manager.I explained the situation I was in. Talk about service to ensure everything fit into my budget while ensuring everything was 100% legit.James is one hell of customer service warrior. He was never condescending (a big fear and unfortunately, a very common occurrence). Professional, timely, efficient, courteous.Now, I just found this in my "unpublished drafts" folder... 3 months later.So let me tell you the real rundown..Management and staff: attentive and professional.Cleanliness of grounds: ALWAYS 100% inside and out.Accessible Time: generous until 10pm.*****My only complaint (yes, I had to dig to find something to complain about)... the only public bathroom...Street Entrance (floor 2) tucked away and hidden. But since I enter Freight Entrance (floor 3) on the other side of the building...Sometimes it's a mad dash to keep from pissing myself. (I thought it was worth a shot to ask for a 2nd bath, but I know it won't happen).And btw, it's always neat clean and supplied.
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October 2023 by Melinda Springer
Excellent service by Mitchell and a beautiful, clean place to store my things. Good price as well.
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August 2023 by Angela Battle
Everytime I visit the storage unit it is always clean and brightly lit.
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July 2023 by Belinda Beason
Renting space here has been flawless! Jimmy was a trooper working with us with every twist and turn. Highly recommend!!
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June 2023 by Jamecia Sanders
Mr jimmy was very helpful and he had excellent customer service I will definitely use morning storage every time I need a storage they are very clean and it’s nice and cool in the building also heavy security so I don’t feel like my things will taken
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May 2023 by Kaveishia Sims
My experience was terrible. The staff was rude about giving me the rental truck when I was told it was free with move in! I was also told i needed car insurance for the truck. The storage lock was jam/didn't work. None of this information was told to me & I urgently explain how I was trying to escape a domestic violence relationship, so I ended up paying but have no storage or truckAnd my kids and I are on pins & needles.. I was so disappointed ? and my diabetic dad paid for the service instead of getting his medicine..#No one really cares & so many women loose the life behind domestic violence!# sooooo disappointed
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April 2023 by Ashley Samuels
My organization has used Morningstar Storage for years. Leigh at the 22nd Street Birmingham location has been amazing to work with. I recommend Morningstar Storage for your storage needs.
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March 2023 by Chase Carlisle
I have and continue to spend $200k annually with MorningStar Storage since they entered the Birmingham, Alabama Market.Corporate Vice President Craig Robertson and Chief Financial Officer Wes Carter refuse to settle a claim where their General Manager allowed (6) individuals after hours access to steal over $1 million from storage units on October 22, 2022.The (former) General Manager falsified documents to allow subjects to use the Morningstar Storage Truck to remove property from the facility. Including (4) $100k Grand Pianos and $150k of my personal property.Once made public, this will be one of the largest “heist” in Birmingham which they are trying to sweep under the rug. I hope local citizens will encourage Morningstar Storage to settle this claim.Pictures are of actual Morningstar Storage Security footage.
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March 2023 by Toni Barnett
We went hunting for a storage space and found Morningstar. I love the location and the spaces are well-lit and very clean. We encountered the Property Manager, Leigh Brown, who was very friendly and super professional.
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February 2023 by Jeremiah Gage
Ms. Brenda is the best! She’s so sweet and helpful. Excellent service, and she really cares about treating her customers right!
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February 2023 by Ros Stone
Courteous customer service. Knowledge and friendly. Mrs. Brenda is the absolute best!
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October 2022 by Asa Coleman
The service was above and beyond, I will recommend Morning Star storage to all my friends and family Mrs. Brenda was so helpful during my move in process and she made it so easy each step of the way from picking the right-side unit to picking and staying with in my budget. If you need storage the is the place to go.
