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March 2024 by Tracy Hall
The employee was helpful and my son's glasses were ready in 21 minutes.
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December 2023 by Belinda Herring
I needed my glasses quickly.Not only did the associate help me to choose a good frame, my transaction was handled quickly and easily. I received a text within an hour that my glasses were ready. They turned out perfect as far as my vision needs. I needed one minor adjustment to make them fit better. It was done within a minute or two and I was on my way.They saved me from having to wear broken glasses on a very special trip to Disney with my son and his wife and my newest grandson, who is now 9 months old.Thank you EyeMart for an excellent experience!
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December 2023 by Cole Chitty
I went in the day before Thanksgiving and actually had a prescription from my eye doctor. I worked with Ms. Kimberly and we were able to use my existing frames and she processed my prescription and gave me all of my options. She also reminded me that I did have some insurance coverage that I had totally forgotten about. My glasses were ready within 30 minutes!! The price was phenomenal and the service was just above and beyond!! Can’t say enough about her and Eyemart Express! Will not ever go anywhere else! Highly recommend. Oh, and this was the Trussville location. Just a great experience!!
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December 2023 by Belinda Wallis
I wouldn’t go anywhere else. It’s like going to visit family. Everyone is so helpful and kind. Best prices in town for exam and eyewear. I highly recommended them. I’ve been going their for years.
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November 2023 by Randy Martin
I’ve been wearing glasses for over 50 years and this is the best experience I’ve ever had buying glasses. The lady who helped me Kimberly was knowledgeable and very professional. I purchased two pairs of glasses with line bifocals and they were both ready in 40 minutes! I’ll never go anywhere else.
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October 2023 by william powell
Well this place is not worth the drive. 13 miles 26 round trip.Took my glasses to them and asked them to get the prescription from my glasses said they can't do that. And that I would need to have an eye exam or a prescription from a doctor. I told them that they had done this before.This is the second time that they couldn't help me.The first time I taken my glasses to replace my lensesbecause the frames I purchased from them. Were memory frames And were in good shape. Was told they couldn't replace the lenses. I went to Eyemart in Tuscaloosa and they replaced my lenses no problem.1st time wanted to sell me another frame2nd time wanted to sell the eye doctor services.There won't be a 3rd time.
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October 2023 by Kathy Womack
I have used the services of this Eyemart Express for 10+ years. They honor their guarantees.Ms. Tianna has a positive attitude when dealing with people and insurance companies. Dr. Smith was very thorough with my eye exam and suggestions. Ms. Kimberly and Ms. Cheryl had patience when I was trying to decide on my frames.All of the ladies at this facility go above and beyond with their help, knowledge and friendliness. They care about people. They guide you, not pressure you. They do not get in a hurry to get you out the door. The onsite lab had my glasses ready the same day. No waiting 2-3 weeks for my glasses. It’s a pleasure to get my eye exam and my glasses at Eyemart Express.
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October 2023 by Val Gray
My Husband and I had an eye exam and purchased new glasses. Everyone one was super helpful and did not push extras that we did not need. They just ask what we wanted. The onsite lab isGreat, you cannot beat same day glasses.
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September 2023 by Christi “Rosey” Davis
From the time I called to schedule my appointment, Tianna (Dr.'s Staff) was friendly, compassionate, and very knowledgeable about her job, patient needs, and insurance coverage. I was even running behind, everyone from the time you opened the door spoke to you and said Hello. The doctor was, very kind, compassionate, and very thorough. On to ordering my glasses, I never felt pressured, yet they were just as attentive to my needs. I will be returning for my yearly exams, as well as highly recommended. Thank you for reaching out and going above and beyond, it made a stressful situation/day much more relaxed.Christi
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August 2023 by Rob Wade
Very friendly customer care associates helped me with courteous and professional service.
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July 2023 by Tonya Anthony
I had an excellent experience at Eyemart Express. Upon entering the door I was greeted with a welcome from all employees almost in unison. I was able to browse around uninterrupted and when I was ready; the manager who was hand-on, provided the best service ever! I purchased 2 pair of glasses and 1 pair of sun glasses which were ready for pick up in 25 minutes. The glasses had to be sent off due to my prescription otherwise, I would have them also. I highly recommend Eyemart Express!
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July 2023 by Danielle McFarlin
This was my first time. I was there to get glasses for my daughter. Cheryl was quick to acknowledge and welcome us! Cheryl took care of our whole experience. She was great! She gave us an hour time, but the glasses were ready in 15 minutes! We had a great experience and will return again!
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July 2023 by Ashley jackson
My girl get me right every time at the trussville location. I’ve actually been using Eyemart for a long time,(10 years) even when I stayed in Tuscaloosa. They’ve been good to me.
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July 2023 by Nermal
The manager Kim was extremely kind and knowledgeable about how to optimize my insurance coverage to keep my out of pocket cost low.This location also has a variety of tints available if have light sensitivity issues. There are examples of the lens tints in store for you to hold up to the light and see if any are helpful. I have photophobia-induced migraines and use FL-41 tinted and blue tinted depending on the light situation. This location has a color very similar to the FL-41, blue, and others and will customize the darkeness of the tint to your preference. I ordered new FL-41 lenses from out of state before I found this location. When I visted Eyemart Express last week, I purchased a pair of blue-tinted lenses in my prescription (to help me cope with the super bright evil new lights they installed at the renovated Target and the renovated Winn Dixie in Trussville). Blue and FL-41 (rose tinted) lenses are also used to help people with light sensitivity issues after a concussion or if they have ASD.I asked Kim if they had a lot of customers with neurological issues since they appear to be the only place in town where you can get these specialized lenses. “Nope” Kim said. “Mostly people buy them for fashion.”
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June 2023 by Judy Clark
Everyone was very friendly and helpful. Glasses were ready before expected and were perfect. Loved my experience with Eyemart Express. Highly recommend the Trussville location to everyone.
