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June 2023 by Janet Bell
There was nothing on the shelves. Boxes everywhere, up and down the aisle. They really need some help in that store. This was in the food section. But the customer service when time to check out was good.
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June 2023 by Jesse Newsome
They close to early now they have started closing at 4 that's the only issue
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January 2023 by GamerGirl Everly
I'm not sure if the words I want to say will get through the filter. But believe me when I say that this is literally the worst store I've ever had the displeasure of visiting. The older black lady working right before closing time was extremely rude, vulgar, and all around one of the slimiest Peron I've ever met. She started kicking people out of the store 20 minutes before actual closing time. She was rude to me the second I walked in and kept making nasty comments about me as I shopped. Was cussing up a storm the entire time. She had the audacity to say I tried to steal something when that minimum wage earning plebian's brain forgot to remove the tag of an outfit I bought my little boy. That's laughable, I make more in a month than she makes the entire year there. I will be calling tomorrow to speak with the manager and I hope to God it wasn't her. Do not waste your time, money, or sanity going in there even if you have no choice. Drive an hour further if you must. Too bad there isn't an option for negative stars, because that woman doesn't deserve any at all. She's forever ruined family dollar for me. They should change the name to ghetto dollar.
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October 2022 by Stewart Prentice
This store is terrible. They are closed often at times it says it should be opened. The store is never stocked and is in total disarray, also beware the prices on the shelves are not what you will pay. The staff is terrible and not willing to help or even be polite. We will not be going to this store anymore and driving further to shop.
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October 2022 by ROSES ARE RED
The manager here is extremely rude and ghetto beyond what words could describe.
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September 2022 by Kristi Lewis
This store does not deserve ONE star and needs to be shut down, revamped and opened again.This has to be the worst Family Dollar store ever.Every time you come to the store for some reason or another the store is closed. Today it was because of flooding, last week the system was down, also in the same week, they had no ac so they couldn't operate. I have no idea how the company makes money as much as they are closed. And we won't even begin to discuss the attitude when or IF you ask wheresomething is located due to everything being thrown here and there or on the floor. I can't understand how a brand new storecan look as if it was converted from a trash can and smell even worse at times.
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June 2022 by What’s Da word
This store is never OPEN !!!!! Employees are always iINSIDE!!! I’m sure they are getting paid to be INSIDE!!! Internet says they are OPEN !!!! but they are ALWAYS CLOSED !!!!! So I think it’s best to PERMANENTLY CLOSE!!!!!! Take them off the schedule !!!take the signs down !!!and put the building up for sale to some one who will actually be OPEN to customers !!!thanks in advance
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May 2022 by Devin Jackson
There Never open and always putting signs on the door when there running late . And they stay closing early bad workers . pallets be on the floor for days
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August 2021 by Samira Jones
It's my first time coming to this location and it was very pleasant. I enjoyed my look around and they had what I was looking for. Customer service was good, shelves well stocked and store was clean. Will be back.
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August 2021 by Sue Rachielles
Did not like the way employees were yelling and screaming at each other. Store was very cluttered. Will not go back.
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July 2021 by Caldwell Keller
I have to admit; I usually do not shop at Family Dollar , but I have frequently visited this location in Roebuck on Hwy 11 several times on my way to work. The staff is always very helpful as they navigate the amount of customers that visit this location. They are not idle either. They have their hand on something, and they continuously move with a sense of urgency. It is refreshing to see. They have good deals on some items, but others are either the same or more expensive than other stores. In their inventory are items that you can't find anywhere, and that is one of the strongest selling points to Family Dollar. Thank you for your hard work.
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May 2021 by Candace Maxwell
AWESOME AS ALWAYS THE CLEANEST FAMOLY DOLLAR I'VE EVER BEEN IN.
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May 2021 by Debbie B.
This store is going down hill fast!! They should of never let previous manager leave. Store is now very very messy, closed more times than open, new managers seem to always be late to open store. The main new manager has no problem openly talking in front of us customers that she is a lesbian, which that doesn't bother me but I don't think it is appropriate for her to discuss her threesomes and people's deformed private parts - IN FRONT OF CUSTOMERS - I thought the sweet little old lady in front of me was going to faint from shock. Obviously it is okay for managers & employees to smoke pot in parking lot and leave their dogs in their car while they work (suppose to be in 80's today, someone should contact animal control on her) I would rate this store 5 stars when previous manager was there but only rated it 1 star now because they do not have negative or zero stars. New manager is very rude & ugly. I have heard her state only females are to be on registers - is that not a lawsuit waiting to happen??!! My friends drive use to drive from Woodlawn and Trafford to shop with me at this store because it was clean and employees were so nice, not anymore. I believe most of the nice & sweet employees have quit due new managers & the state of the store.
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April 2021 by Barry Perkins
Overall bad experience. Cashier double charged me an item. Argued with me about it. Printed the receipt and noted he double charged me. Gave me my money back but was unprofessional and on his cellphone during the transaction. Won't be back. Don't recommend this store at all
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February 2021 by Brian Yarborough
My wife and I went to this location tonight to get a few things we needed for my elderly father. I knew it was close to closing time so we were really rushing. I parked and ran to the door and was met by an employee holding the door shut and shaking their head no. I looked at the closing time on the sign on the door, it said 9 pm. I checked my phone, it said 8:55. I told the employee that it was not yet 9 and I would take less than 1 minute to get what I needed and they said no. When I got back in my truck I asked my wife what time her phone said, just in case mine might be wrong. Which it shouldn't be because the clock is automatically set over the internet, but her phone said 8:55 as well. It was very aggravating for them to have closed early when we drove there specifically to get a few items.
